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Work Background
Insightsable LimitedFounder
Dec. 2022Hong Kong SARLeading a dynamic data analytics company providing comprehensive data analytics services, data literacy training, and IT infrastructure engineering. Empowering organisations to unlock valuable insights, drive growth, and foster innovation through robust data-driven cultures. Offering data analytics as a service and leveraging expertise in IT infrastructure engineering to optimise data processing, storage, and security. Delivering transformative learning experiences to enhance data literacy skills and infrastructure capabilities. Join us to harness the power of data analytics, optimise your IT infrastructure, and unleash the transformative potential of your business.
Qi GroupSenior Data Analytics Manager
Jan. 2020 - Jul. 2022Hong Kong SARA new field of study and implementation through building the company's FIRST ever Data Analytics Department. The role allows me to build the team from scratch and upskill those who contribute towards the objectives that shape big data collection and analytics capabilities to uncover customer, product, and operational insights. Objectives include:
1. Assess current Data Analytic Capabilities and build awareness.
2. Create & implement custom Data Analytics Lifecyle
3. Build & release Data Analytics Technical Roadmap 2021/2022
4. Pave the way for new Information Management Policy for Data Governance & Compliance.
5. Analysing data sources & proposing solutions to strategic planning problems 6. Providing overall Insight-driven decision support
7. Developing analytics models and insights for customer- or employee-facing applications to drive efficiency or revenue
8. Promote and implement Data Analytics Self-service model. Other Responsibilities:
• Creating the service catalogue and overseeing the whole Data Analytics Lifecyle
• Ensure the Data team is working accurately by providing coaching, training, and technical knowledge. (PowerBi, Tableau, SQL, Azure Data Factory, Apache Spark and & Databricks)
• Collecting and cross-checking data and ensuring highest accuracy
• Respond to data and reporting related queries from data ambassadors. • Daily task allocation, performance follow up • Ensure that SLA and KPI’s are met • Recruit, integrate, train and coach newcomers
• Participate in coordination of tasks and projects to improve/develop the current/new processes
Qi GroupSenior IT Network Infrastructure Lead
Apr. 2018 - Jan. 2020Hong KongOverseeing all aspects of IT infrastructure projects which include managing a team of employees to ensure project completion within their specified time and budget. Using advanced Network analytics where network data is collected and analysed to improve the performance, reliability, visibility, or security of the network.
Kerry LogisticsNetwork IT Infrastructure specialist
Aug. 2017 - Jul. 2018Hong KongWorking on several deployments to secure the Network infrastructure. A mixture of BAU and project work within an amazing team of Engineers.
AVASO Technology SolutionsNetwork Field Engineer
Jan. 2017 - Dec. 2017Hong KongFreelance/Contract position, contributing towards the global strategy and provide 3/4th level support across high end technology platforms.
Lloyd's RegisterSenior Network Security Engineer
Feb. 2015 - Jan. 2017London, United KingdomLearning to take an active approach into other areas of the business to help and influence change amongst the workforce (specifically, ITIL) while committed in the development of teams throughout all departments through the introduction of innovation that helps extend our lead in a very competitive market.
Sprout Technologies LtdIT systems & Network Consultant
Jul. 2014 - Dec. 2014London, United KingdomManaging resolutions of technical issues for a distinct set of clients.
Charityshare LtdNetwork Infrastructure & Security Engineer
Jan. 2009 - Aug. 2014London, United KingdomNetwork Hardware & Software Configurations
The Development & Maintenance of Cisco Patch Management
Remote Services Access Solution Management
Charityshare LtdTeam Lead for Technical Projects
Jan. 2007 - Jan. 2009London, United KingdomManaging resolution of technical issues for a distinct set of clients. Providing client management inclusive of high end communications, responsive follow through, and advocacy for client issues within internal departments. Success criteria are highly focused on customer satisfaction levels.
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