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Work Background
ZillowSenior Team Manger, Zillow Research & Insights
Oct. 2022RemoteSelected to lead teams 3 largest research programs; Customer Experience, B2B and B2C Tracking, and 5 research managers across Zillow’s customer, agent, renter and mortgage business lines. Recognized by the Zillow Experience Design Org with the 2023 Impact Award.
ZillowInterim Director, Zillow Research & Insights
Mar. 2022 - Oct. 2022RemoteDue to strong performance, selected for this stretch position managing 3 research programs and 4 research managers across Zillow’s customer and agent business lines.
ZillowPrincipal Insights Strategist, Insights & Innovation
Feb. 2020 - Mar. 2022On-sitePromoted to lead Insights research projects for Zillow’s largest revenue segment, Premier Agent
Course5iDirector, Client Services, Microsoft Corporate Market Research
Jul. 2016 - Feb. 2018Greater Seattle Area · On-siteHired to manage the companies largest client account and a geographically distributed team of 12 project managers and 45 analysts across Seattle and Bangalore.
The Estée Lauder Companies Inc.Associate, Corporate Insights
Mar. 2012 - Aug. 2016New York, NY · On-siteSupported Corporate Research and Strategy projects across Estée Lauder’s portfolio of 42 brands, including a 13 region brand tracking program and global M&A research.
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