East Tennessee Children's HospitalProcurement Business Manager
Dec. 2015 - Apr. 2021Knoxville, Tennessee, United States⮊• Provided service and solutions for various departments and clients within the organization, such as surgery, specialty clinics, plant engineering, administration and Information Technology.
• Increased inventory accuracy 75% by developing and implementing process improvement plans using Kanban and Six Sigma principles and converted insights to develop a feature roadmap for inventory utilization that expanded department user engagement by 50% in 3 months.
• Ensured 95% vendor compliance with contractual obligations by evaluating and monitoring contract performance of items from preferred vendors.
• Reviewed and negotiated contracts for preventative maintenance (PM), equipment service, leases, rentals and capital equipment purchases.
• Optimized operational procedures and improved delivery times by 30% by analyzing user feedback and implementing process improvements.
• Issued and managed POs and monitored price accuracy, tracked orders for timely delivery and communicated with internal clients and clinicians about delivery, managed backorders and product substitutions, adapted fixes for reduced stock outages thereby decreasing user-reported issues by 60%. Produced data flow diagrams and process flow diagrams using MS Visio to illustrate data flow and identify bottlenecks; elevated production efficiency by 20% by simplifying processes.
⮊ Engaged in bug review meetings, updated requirement document as per end user feedback along with changes necessitated in the functionality in the application, with analytical processes for problem resolution.
⮊ Collaborated with the SUR team to develop a data scrubbing and migration plan that met the specific needs of the business, reducing the time to migrate data by 30% and improving overall data quality.
⮊ Led a team of 6 in planning and executing the migration of 20,000+ patient records from legacy system to Meditech Expanse EHR; completed project 2 weeks ahead of s