Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
💸100%
Marketing
✨100%
Business Owner
💰50%
Investor & VC
Geos
🇬🇷50%
Greece
🇿🇦50%
South Africa
Work Background
NovibetAgent service clients
Jan. 2023Héraklion, Attique, Grèce
WebhelpReprésentant service clients
Jun. 2022 - Jan. 2023Athènes, Attique, Grèce
Teleperformance GreeceInbound Customer Service Representative
Aug. 2019 - Jun. 2022Grèce
FreelancerCustomer relation expert and translator
Jan. 2013Tunisia
FreelancingCustomer Services Agent
Jan. 2013TunisieFrench and Arabic native with excellent command of the Italian and English language. 10 years experience with multinationals and startups bringing top quality customer support with great communication, empathy and tech knowledge. I am able to be: - Fast at learning (from instruction manuals and tutorial videos)
- Loving, empathic, and encouraging with customers
- Confident troubleshooting general tech issues (with software and plugins) - Fluent in English (and able to type with excellent grammar)
- Comfortable selling a product to people
- Good at retaining long-term customers - Comfortable resolving conflicts - Email, voice call and chat support management
- Clear/ fast communication with one's team
Freelance Translation/LocalizationSpécialiste en localisation
Jan. 2012
Freelance | Self Employed Independent Translator
Jan. 2012 - Dec. 2018
https://www.upwork.com/o/profiles/users/_~01cc774940fa1911e7/Traducteur
Jan. 2011Tunisie
FreelancerTraducteur indépendant
Jan. 2011TunisiaI have been working as a full time Freelance translator and interpreter since 2013 with different customer's and agencies. Proficient in medical, scientific, general and research translation as well as localisation. I am self-taught and self-educated which makes me even more dedicated and determined to prove my my worth in every project I undertake.
Freelance Translatortranslator, proof reader,...
Jan. 2011 - Dec. 2018Tunsia
TWW TUNISIACustomer Service Agent
Jan. 2009 - Dec. 2013
LaSer ContactInbound Customer Service Representative
Jan. 2008 - Jan. 2009Gouvernorat de Tunis, Tunisia
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