Versa'le and analy'cal professional with experience across customer support,
training, nutri'on consul'ng, and quality control. Proven track record in delivering
excep'onal mul'-channel customer service (chat and phone) across sales, aAer-
sales, and technical support. Adept at training new hires, fostering cri'cal thinking,
and promo'ng self-sufficiency through clear communica'on and structured
guidance. Skilled in analyzing complex situa'ons to provide solu'ons aligned with
company policies and client needs. Background in nutri'on consul'ng with a
personalized, results-oriented approach, and experience in quality assurance within
catering opera'ons, ensuring strict compliance with food safety and hygiene
standards. Known for a detail-oriented mindset, proac've problem-solving, and the
ability to adapt quickly in fast-paced environments.More...
Sofia Kyriakoudi
Operations manager@Teleperformance Greece
Verified
Sofia Kyriakoudi is a highly skilled Operations Manager currently serving at Teleperformance Greece. With an extensive background in business and operations management, Sofia has proven her expertise by improving operational efficiency, streamlining processes, and leading diverse teams to success. She holds a Bachelor's degree in Business Administration and Management from the University of Macedonia. Prior to her role at Teleperformance Greece, Sofia gained valuable experience in various managerial roles in the telecommunications sector. She is known for her strong leadership, strategic planning, and excellent problem-solving capabilities. Sofia is driven by a passion for optimizing business performance and fostering a collaborative work environment. Currently holding EU and American Citizenships.More...
Beate Kaesler
Customer service representative@Teleperformance Greece
Verified
Beate Kaesler is a seasoned Customer Service Representative at Teleperformance Greece, a leading global group in digitally integrated business services. With a strong background in customer relationship management, Beate is responsible for ensuring optimal customer satisfaction and loyalty. Having excellent communication skills in both English and German, she is adept at resolving customer inquiries and complaints, as well as providing comprehensive product information. Beate is also proficient in maintaining customer records and managing various administrative tasks. She is known for her ability to work well under pressure, her exceptional problem-solving skills, and her dedication to providing superior customer service.More...
Eleni Kekka
Agent@Teleperformance Greece
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Vasilis Papadimitriou
Web Developer@Nocost
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Vasilis Papadimitriou is a proficient Web Developer at Nocost Company, with a strong background in programming and a keen understanding of user interface design. He is adept at creating responsive websites and applications, ensuring optimal user experience. His ability to collaborate with cross-functional teams, coupled with his problem-solving skills, make him a valuable asset to the company. Vasilis continuously keeps himself updated with the latest web development trends and technologies, which enables him to deliver innovative and efficient solutions.More...
Mehmet Volkan Genc
Call Center Operations manager
Verified
With over 15 years of experience in the call center and customer service industry, I have held roles ranging from trainer and supervisor to manager, working in both Turkey, Greece and internationally. Alongside my core expertise in customer service, I’ve pursued training in directing, scriptwriting, and production as personal interests. Recently, I have become highly interested in generative AI, focusing on video creation and exploring prompt engineering. I am passionate about merging creativity with technology to enhance customer experience and innovate in content creation.More...
Rok Vrecar Svajger
Customer Support specialist@Teleperformance
Verified
I'm a dedicated Customer Support Specialist where I have demonstrated a strong ability to resolve customer issues effectively. I exhibits excellent communication skills, patience, and a deep understanding of various customer service software. My proficiency in problem-solving, coupled with my ability to handle stressful situations, has made me a valuable asset in maintaining customer satisfaction and loyalty. I constantly strive to improve customer service procedures and am committed to providing exceptional service at all times.More...
Mohamed Walid Romdhane
Translator, editor and customer relations specialist@Freelancer
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Mohamed Walid Romdhane is a highly skilled professional with a diverse range of skills in translation, editing, and customer relations at Freelancer company. He is proficient in multiple languages, enabling him to provide effective translation services. His editing skills enhance the quality and accuracy of content, while his expertise in customer relations ensures excellent customer service, leading to high client satisfaction rates. His multifaceted role contributes significantly to the overall success of the company.More...
Thanos Varthakouris
Data Analyst@EA Sports
Verified
Data Analyst
Customer Support Trainer
Onboarding TrainerMore...
Romina Lamé
CAO - Business & Management Consultant- Start up owner@RAD LUXE / SAFIR GLOBAL
Verified
C-level Business executive with long Customer Care and operations expertise.
Through different industries such as Media, Hospitality, Blockchain & New technologies and Fashion & Beauty have mastered corporate and customer communications.
Business planning & Strategies along with Man power & Talent managementMore...