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Network Power<100 people
Roles
🔥100%
Startup Founder
✔️100%
IT
✨100%
Business Owner
Geos
🇿🇦100%
South Africa
Work Background
Tulande OnlineSoftware Developer
Jul. 2023Namibia- Contributing to Tulande Online's mission to promote digital trade within Namibia and beyond. - Developping and maintaining the platform's website as well as the upcoming mobile app - Ensuring smooth IT operation of email systems and other digital infrastructure.
Info-guard ShanghaiCyber Security Analyst
Aug. 2022Shanghai, China-Cybersecurity Analyst skilled in analyzing and mitigating threats using SIEM tools like QRadar, Splunk, and LogRhythm.
-Utilizes Python for automation of security tasks, log analysis, and threat detection.
-Experience in incident response, vulnerability assessment, and implementing security measures.
-Handles logs from various sources to enhance threat identification and operational security.
-Focuses on practical, efficient cybersecurity strategies to protect organizational data and assets.
WicresoftMicrosoft Office 365 Technical Support - IT Supervisor
Jan. 2021 - Aug. 2022Shanghai, ChinaResolve Technical problems encountered by Microsoft Office 365 customers, by troubleshooting issues they are experiencing, translating their experience and analyzing their technical aspect.
- Provide documented references in order to support proposed solutions.
- Review configurations based on best recommended practices in the Microsoft Office 365 documentation.
- Analyze the needs of the customers for new configurations in the context of advisory cases, and provide step-by-steps instructions for the implementation of a solution.
- Manage relationships and collaborate with Microsoft escalation Team, for a timely execution
- Document incidents, report suggestions and technical issues to Microsoft.
CMS Ste RegineInformation Technology Supervisor
Jul. 2012 - Aug. 2014Bujumbura, Bujumbura Mairie, Burundi- Configuring and troubleshooting IT systems, by reviewing the needs of end-users and translating their concerns into narrowed-down information for the resolution of issues.
- Improving the functioning of the medical center by supervising the installation of new IT systems for CMSR medical health center and pharmacy, advising on the choice of equipment in order to switch to a computerized billing and accounting system.
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