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Work Background
SasolScrum Master
Jul. 2021 - Jun. 2024South Africa• Provides coaching to other Scrum Masters
• Guides the team and organisation on the use and application of Agile/Scrum methodologies and practices.
• Leads the project team and business in finding solutions.
• Coordinates with other teams and functional partners
• Actively escalates when needed to ensure resolution.
• Regular project status reporting, change in direction, relevant metrics to avoid roadblocks and misalignment.
• Track and report on status of all team members and delivery.
• Ensures right size story writing with the Product Owner, aligning priorities and planning sprint iterations.
• Collaborates with Product Owners and colleagues across multiple sites/locations.
• Track, manage tasks and issues of the delivery team.
• Promote continuous improvement through retrospectives and team learning.
• Coordinate with other delivery teams, stakeholders, and partners to manage risks, interdependencies, and impediments to the team.
• Gives structure to workshops and meetings to lead and facilitate the team's Agile way of working.
• This includes facilitating discussion, decision making, and conflict resolution.
• Assesses the agile maturity of the team and organisation and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team/projects. Assists with internal and external communication and improving
transparency. Demonstrates the status / performance of the team as key element.
• Supports the Product Owner with grooming processes and product backlog management.
• Assists with project and team coordination tasks when required.
Le Gulo AfricaProduct Manager and Account Executive
Jan. 2021 - Jul. 2021South Africa• Identifying potential clients and engaging them on the product offering and services of LeGulo Africa
• Developing products for the clients that are specific to their industry and • operational requirements
• Acting as a subject matter expert for key customer journeys as well as awareness of best-in-class services.
• Develops deep understanding of customer needs/insights for the development of, products and services. • Deliver insights on self-service to drive user experience and service requirements. • Develop strategies and business cases around new products. • Manage identified risks and ensure adherence to policies, and regulatory and statutory requirements. • Specify system requirements for digital developments for self-service portal
• Collaborate with outsourced digital resources to develop self-service portal
Cebisa (Pty) LTDStrategy Consulatant & Product Manager
Jan. 2019 - Sep. 2019South Africa• Devising strategies for improvement
• Analysis of current business practices and processes
• Identify industry trends and create strategies for improving performance and revenue
• Creating and presenting analysis reports
• Overseeing the implementation of updated business strategies
• Reviewing and analysing the efficacy of revised business strategies
• Monitoring the long-term effect of business changes
• Evaluate Competition, in order to employ successful tact’s and avoid pitfalls
• Assist in the decision-making process
DigiterraSenior Business Analyst and Product Owner
Oct. 2017 - Dec. 2018Johannesburg Area, South AfricaProduct Owner
• As the product owner, provide requirements and drive the implementation thereof, prioritisation of feature delivery. Acting as a subject matter expert for key customer journeys as well as awareness of best in class services. Develops deep understanding of customer needs/insights for the development of, products and service. Develop and test proof of concept products and services to enhance the customer experience. Identify and implement solutions that will streamline business processes, with an emphasis on usability and improve customer experience. Develop strategies and business cases around new products. Manage identified risks and ensure adherence to policies, and regulatory and statutory requirements. Drive continuous improvement programmes for user experience and products and services. Develops the relevant business cases to support market deployments or extensions of capabilities. Drive innovation in product and service delivery by managing the allocation of resources and the prioritization of initiatives.
Senior BA
Pre- Analysis, Planning, Monitoring and Information Elicitation, Documentation and Business Rules Management, UAT, Testing, using agile methodology.
Liberty Group South AfricaSenior Business Analyst
May. 2013 - Apr. 2016
AccentureAnalyst
Jun. 2012 - Apr. 2013
InvestecAnalyst
Oct. 2010 - Jun. 2012
InvestecInternal Consultant
Apr. 2009 - Sep. 2010
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