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Work Background
Big Pivot MarketingOwner
Oct. 2023
Amazon LogisticsArea Manager
Oct. 2020 - Jul. 2022
Amazon LogisticsShift Manager
Mar. 2020 - Sep. 2020
Amazon LogisticsOperations Lead
Oct. 2019 - Feb. 2020
Big City TailgateOwner - Operator
May. 2014 - Mar. 2019Salem, OHOur flavor mixes helped people to create unique and delicious tailgate dishes at home or in the tailgate lot. Your sports city has food and history for which it is famous, we captured those flavors in custom dry mixes, dry rubs, and dip mixes that brought new life to the party. My favorite part of this experience was working with our customers and creating new flavors and bringing new products to market. Dip it! Rub it! Sauce it!
Inbound Edge MarketingOwner, Head of Client Strategy
Jan. 2011 - Jan. 2014Massachusetts, OhioInbound Edge was a marketing and management consultancy that helped other successful businesses use the new technology and culture of "inbound" marketing to improve how potential customers find them, trust them and contact them. My favorite part of this job was uncovering clients' business challenges in order to develop and deliver a strong service solution. My role was providing thought-leadership and content strategy as well as consulting directly with clients on all facets of their business development and marketing needs.
Work Systems Affiliates International, Inc.Principal Consultant, Director of Strategy
Jul. 2010 - Aug. 2012WSA International was a management consulting firm that helped organizations solve their complex business problems by promoting and developing a systems thinking mindset in individual leaders. As a Principal Consultant, I worked with small businesses and Fortune 500 companies to help cross-functional teams uncover the hidden systemic forces working against their progress. My background in project management, process improvement, voice of the customer and organizational development helped me paint a complete picture of the issues facing a company. For our marketing, we utilized the HubSpot platform to improve lead generation through enhanced social media strategy and increased customer touch-points from lead nurturing through user group content generation and facilitation. My favorite parts of this work were creating strategy with the other consultants and helping clients to help them simplify and solve complex problems.
Dattilio GroupIndependent Consultant
Jun. 2008 - Dec. 2010Independent business consultant with expertise in strategic planning, marketing, process improvement, change management, organizational development, teams, project management and voice of the customer research. My favorite part of this role was helping teams see their organizational structure in a different way.
First Marblehead Education ResourcesDirector- Business Process Excellence
Apr. 2005 - May. 2008Applied best practices such as Six Sigma, Lean and TQM to design and launch customer-focused initiatives in product development, account management, training, program management, customer experience, and operations in high-growth financial service company. Introduced concepts of internal customer value. My favorite part of this position was helping a fast-growth company scale their processes to keep up with customer needs.
Center for Quality of ManagementDirector
Jan. 2004 - Dec. 2005Led team of 8 consultants and staff to advise and train executive clients on organizational strategy, process improvement, product development, Total Quality Management, and leadership. Implemented a new member relations model that improved retention. My favorite part of this opportunity was working with the team of consultants to create unique solutions for members and prospects.
Center For Quality Of ManagementAssociate Director of Education
Jan. 2002 - Dec. 2003Assisted with the creation and delivery of management development curriculum for executive teams focused on best practices in quality, leadership, and organizational change. My favorite part of this job was learning from world-renowned thought leaders and applying it to our own organization.
Center For Quality Of ManagementEducation Coordinator
Jan. 2000 - Dec. 2002Managed logistics and support of senior executive events for international and domestic chapters. My favorite part of this role was helping bring senior executives together to learn from one another.
Horizon's For YouthDirector, School Programs
Jan. 1996 - Dec. 2000Managed all aspects of overnight school outdoor education program and conference center.
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