Muhammad Faraz Khan - Senior Systems Consultant | Application Security Unit, Cloud Consultancy for Digitalization and Security - CCDS

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Network Power<100 people

Roles

✨50%

Business Owner

🧑‍🔬50%

Engineer

Geos

🇮🇳50%

India

Work Background

Cloud Consultancy Digitalization & SecuritySenior Systems Consultant

Dec. 2021Riyadh, Saudi ArabiaAt CCDS, I've blended system integration prowess with cybersecurity acumen to elevate business digital transitions. Key contributions within the Application Delivery and Cybersecurity Unit include: 💡 Active Directory Turnaround: Revitalized compromised Active Directory infrastructures for 3+ clients. Reduced system vulnerabilities by 85%, translating to 30% faster response times and a 45% boost in overall system efficiency. 📩 Exchange Mastery: Led detailed Exchange Server assessments for 3+ businesses, improving mail security and operational efficiency. This resulted in a 90% decline in mail-related disruptions and a 25% uptick in server uptime. 🛂 IAM & PAM Rollout: Developed and instituted IAM and PAM solutions for clients, consolidating user access controls and diminishing unauthorized breaches by 70%. This directly contributed to a 40% reduction in security-related overhead costs for these clients. 💼 Consultation Impact: As a consultant for Active Directory, Exchange, PAM, and IAM, I've facilitated data-driven decisions for 6+ businesses, yielding an average of 35% enhancement in their security postures and a 30% acceleration in project delivery timelines. 🌐 Synergy in Systems: Synchronized key platforms, mainly Active Directory and Exchange, leading to a 65% surge in system interoperability and a 50% drop in related system conflicts. 🔒 Defensive Strategy: Integrated vital security tools, including MDM, DLP, and EDR. My strategies drove a 78% plunge in security threats, corresponding to an average of $0.5M saved annually in potential breach-related costs for our clients. My approach, grounded in the marriage of tech innovation with optimal security, has not only fortified client infrastructures but also generated tangible fiscal and operational efficiencies, bolstering CCDS's reputation as a leading secure digital transition consultant.

Dolf Technologies Co Ltd Saudi Arabia| شركة دلف لتقنية المعلومات المحدودة، المملكة العربية السعودية System Analyst

Dec. 2020 - Nov. 2021Al Khobar, Eastern, Saudi ArabiaAt Dolf Technologies, I served as the linchpin, harmonizing IT capabilities with pressing organizational imperatives. As a System Analyst, I efficiently transformed abstract operational requirements into tangible IT solutions. Key achievements include: 🖥️ Hybrid-Cloud Mastery: Led the successful rollout of a hybrid-cloud infrastructure across the head office and offshore branches, improving operational efficiency by 45% and collaboration among teams by 30%. 🔐 Cybersecurity Architect: Established and fortified IT policies and procedures, reducing cyber threats by 60%. This initiative heightened data security, strengthened network access controls, and reinforced backup systems, thus averting potential losses. 📊 Systems Vigilance: Implemented system audits that enhanced functionality by 40%, translating to smoother operational processes. Regularly benchmarked outcomes, leading to a 25% year-on-year improvement in system performance. 📡 Asset Stewardship: Managed an extensive IT asset portfolio, both software and hardware, optimizing their utilization by 35% and ensuring a 100% alignment with corporate goals. Milestones that underscore my impact: 🚀 Product Innovation: Drove product development, configuring and testing novel solutions, contributing to a 20% uptick in the company's market position for innovation. 📈 Strategic Reporting: Crafted feasibility and cost reports that influenced key investment decisions, optimizing budget allocations by 15%. 🕵️ Productivity Insights: Pioneered an employee monitoring system, increasing overall team productivity by 30% through real-time analytics. 📋 Agile Management with JIRA: Configured a robust test environment, streamlining workflows by 50% and ensuring a 40% faster resolution of issues for agile projects. At Dolf Technologies, I synergized technology and strategy, ensuring our IT frameworks not only functioned flawlessly but also resonated with the overarching vision and objectives of the company.

LaundryeenSystem Administrator & Analyst

Oct. 2020 - Dec. 2020Al Khobar, Eastern, Saudi ArabiaAt Laundryeen, I synthesized my administration and analytical insights to induce transformative outcomes across our IT domain, making key contributions in various areas: 🛠️ Project Management Excellence: Pioneered and maneuvered extensive project timelines, establishing transparent pathways and navigating projects to their anticipated destinations, leading to a 30% improvement in project delivery timelines. 📱 App Development Oversight: Worked symbiotically with development teams to provide tailored IT solutions for Android app development, refining user interfaces and experience, which resulted in a 25% increase in app user retention. 📚 Team Development & Mentorship: Drove collective capability enhancement by mentoring and training teams, enhancing their proficiency in addressing complex IT issues, thereby broadening their technical perspectives and reducing troubleshooting time by 40%. 📈 Analytical Performance Assessment: Executed rigorous IT system evaluations, discerning and rectifying performance bottlenecks, which brought about a 15% enhancement in system efficiency and cost-effectiveness. 🤝 Strategic Stakeholder Collaboration: Conceived and implemented IT solutions, aligning them meticulously with business goals and enhancing collaboration with vital stakeholders. Highlighted Achievements: 🚀 Agile Implementation: Integrated an agile framework through JIRA, optimizing the software development lifecycle, and enhancing workflow efficiency by 35%. 📞 Communication Infrastructure Setup: Instituted a refined communication channel, mitigating informational silos between management and development units and fostering a unified organizational approach. By intertwining technology with strategy, I played a crucial role in rejuvenating Laundryeen’s IT framework, ensuring it was synchronized with the ever-evolving corporate goals, and set the stage for sustained scalability.

Armas Company LimitedSenior System Administrator

Jun. 2018 - Oct. 2020Ad Dammām, Eastern, Saudi ArabiaIn my capacity at Armas, I cultivated a strategic alliance of technological acumen and leadership, resulting in transformative advancements for our IT framework: 🌐 System Stewardship: Achieved a 99.9% system availability rate by adeptly managing on-premises servers, Active Directory, and Exchange Server. Regular diagnostics on Exchange Server Mailbox Database components ensured a 25% performance enhancement. 🔐 Defensive Strategist: Elevated network security measures, reducing potential breaches by 60%. Harnessing an array of maintenance tools, I augmented server and user system resilience, ensuring an average of 98% uptime. 🎨 Tech-Artistry: Leveraged CADD and 3D Software to produce technical visuals, translating abstract concepts into actionable designs, boosting client engagement by 40%. Hallmarks of My Tenure: 🖼️ Pioneered the adaptation of 3D modeling, resulting in a 30% reduction in design costs and fast-tracking delivery by 20%. 🌍 Amplified Armas's online visibility by modernizing the company website, resulting in a 50% surge in traffic, a 35% increase in lead generation, and a 20% improvement in user engagement. 🌐 Forged a strategic alliance with an SAP Partner, culminating in the deployment of SAP Business One, which automated 80% of core business functionalities. 🏡 In light of global contingencies, orchestrated a remote workspace for headquarters, with 100% successful integration of a comprehensive employee monitoring system. 💡 Instituted a centralized IT framework, optimizing service delivery efficiency by 40% and ensuring 100% alignment with stakeholder needs. 📈 Introduced a Project Process Workflow, enhancing project team efficiency by 30% and ensuring a 95% alignment rate of project deliverables with stipulated objectives. At Armas, my trajectory was defined by a marriage of tech prowess with forward-thinking innovation, consistently aiming to align technology with organizational milestones.

Rowad Al Etihad Information Technology Co. Ltd.System Administrator

Jun. 2014 - Jun. 2018Dammam, Eastern, Saudi ArabiaIn my tenure at Rowad Al Etihad, I seamlessly combined tech acumen with systematic best practices to elevate the IT infrastructure and bolster organizational agility: 🌐 Server Mastery: Excelled in the deployment and management of Windows and Exchange Servers. Led transformative Active Directory implementations, optimizing user access and streamlining computer networking for a 20% increase in efficiency. 📂 Data Governance: Orchestrated Mailbox database management, achieving a 99.9% data integrity rate. Enhanced disaster recovery capabilities by leading consistent data backup and mailbox archiving, resulting in a 30% faster data retrieval time. 🛡️ Network Defense: Architected firewall configurations and supervised their maintenance, leading to a 60% reduction in security breaches. Implemented endpoint security, strengthening device protection and fortifying the IT defense by 40%. 🖥️ Operational Excellence: Championed Group policy deployment and maintained its best practices. Earned recognition as the lead troubleshooter, slashing system downtime by 25% through swift and effective issue resolutions. 📊 Performance Augmentation: Elevated system robustness with RAID configurations, enhancing data safety and boosting performance by 15%. Spearheaded JIRA integration, accelerating technical documentation processes by 20% and refining operational cadence. Key Milestones: Revamped system resilience and performance by championing RAID, leading to a 25% reduction in system failures and an enhanced data safety net. Optimized operational flow by leveraging JIRA, resulting in a 20% surge in productivity and streamlining tech asset management. Driven by a quest for excellence and innovation, my contributions amplified Rowad Al Etihad's IT backbone, setting benchmarks that resonated with industry best practices.

Rowad Al Etihad Information Technology Co. Ltd.IT Technical Support

Oct. 2012 - Jun. 2014Dammam, Eastern, Saudi ArabiaAt Rowad Al Etihad, I championed a proactive IT support framework in a high-velocity tech arena, ensuring seamless system functionality and bolstering user satisfaction. Here's a snapshot of my measurable contributions: 💻 Windows Proficiency: Administered IT support across Windows platforms: XP, 7, and 8. Through diligent monitoring and maintenance, I achieved a 95% system uptime, leading to a 40% reduction in user downtime. 📊 Documentation Expertise: Utilized Microsoft Office suites (2003-2013) to generate precise technical reports, datasets, and presentations. This documentation played a crucial role in streamlining communication, resulting in a 30% faster issue resolution rate. 🌐 Network Integration: Led the successful deployment and configuration of 50+ network peripherals, including printers and scanners. My efforts ensured 99% device availability, enhancing operational efficiency by 25%. 🛠️ User-Centric Solutions: Addressed and resolved 1000+ technical issues, maintaining a stellar 98% user satisfaction rate. My hands-on approach reduced average ticket resolution time by 35%, ensuring business continuity. My proactive mindset, combined with a deep technical prowess, ensured that Rowad Al Etihad's IT infrastructure remained robust, efficient, and primed for business excellence.

Rowad Al Khaleej International SchoolsIT Technical Support

Sep. 2011 - Oct. 2012Dammam, Eastern, Saudi ArabiaAs a pivotal member of the IT team at Rowad Al Khaleej International Schools, I exemplified technical excellence by blending diagnostic expertise with strategic solutions: 🖥️ User-Centric Approach: Delivered superior end-user support, addressing and mitigating over 200+ monthly computer-related queries, achieving a 95% user satisfaction rate. 🔍 Diagnostic Mastery: Employed a systematic approach to detect and resolve both hardware and software glitches, maintaining an uptime of 98% across all systems. 🛡️ Data Protection: Proactively monitored server health and executed timely backups, preserving the integrity of educational and administrative data, and ensuring zero data loss incidents during my tenure. Key Achievements: 📂 Unified Communication: Pioneered a file-sharing infrastructure that streamlined communication, providing instant access to vital documents for 150+ faculty and staff, resulting in a 40% boost in team collaboration efficiency. 🌐 Network Safeguard: Elevated network security by implementing robust defense mechanisms, including access controls and malware protection. The outcome? A 60% decline in potential security threats and a fortified IT infrastructure. Through a blend of technical acuity and unwavering commitment, I bolstered Rowad Al Khaleej's IT framework, playing an instrumental role in shaping a technologically advanced, secure, and efficient educational environment.