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Network Power<100 people
Startup Founder
Business Owner
United States
Work Background
Career transition
Career BreakCareer transition
May. 2023Houston, TexasTaking a intentional pause to focus on gaining a new career & new skills as a Full Stack Software Developer, this includes improving my skills as an developer, attending yearly software engineer webinars, tech conferences, networking events & training.
Clinical Operations Support Technician
iRhythm Technologies, Inc.Clinical Operations Support Technician
Mar. 2021 - Sep. 2023Remote
Case Investigator Texas Department of State Health Services
TEKsystemsCase Investigator Texas Department of State Health Services
May. 2020 - Apr. 2021Texas, United States• Collect information about the individual’s potential exposure. • Collect identifying and locating information. • Document any COVID-19-related symptoms. • Identify and screen exposed contacts (EC) and patients under investigation (PUI) during inbound and outbound calls. • Train and cross-train Contact Tracers (CT) and Case Investigators (CI's) to ensure they are qualified to start making inbound and outbound calls during daily operations. • Monitor and follow-up with exposed contacts (EC) and patients under investigation (PUI) daily to ensure effective communication and instructions are clear and concise. • Educate exposed contacts (EC) and patients under investigation (PUI) through health education and self-isolation who have or may have COVID-19. • Work as a liaison to ensure exposed contacts are informed about available health resources, 211texas.org, and DSHS.texas.gov/coronavirus during their 14-day and 21-day self-isolation period.
Patient Access Representative II
Memorial Hermann Health SystemPatient Access Representative II
Mar. 2018 - May. 2020Houston, Texas• Schedule appointments to all imaging facilities within Memorial Hermann Imaging Centers. • Refer and transfer patients to appropriate Memorial Hermann healthcare facilities. • Explain policies, procedures, and available services to patients using medical terminology and administrative knowledge. • Collect and report data during screening call. • Screen patients before scheduling their appointment. • Prepping patients on procedure instructions before injections, CT scans, MRI’s, and UGI’s. • Entering insurance information. • Faxing medical records to patients and medical facilities, according to the HIPAA laws
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