TechneBusiness Development Manager, Customer Success Manager
Jul. 2023 - Oct. 2024BrazilHighly skilled solutions sales role (technical and executive roles - pre and post sales) specializing in identifying, developing, closing deals, and mainly, taking care of the customers as an enterprise customer success manager (public and private sectors). I excel at tailoring innovative solutions, such as for application modernization, hyperautomation and security to meet the unique needs of each client. By collaborating closely with technical, users and business teams, I ensure a deep understanding of our offerings and how they address customer challenges. My focus is on building and nurturing strong client relationships, driving customer satisfaction and loyalty. I am accountable for achieving sales targets, tracking performance, and adapting strategies as needed. Leveraging my strong communication skills, I am adept at negotiating effectively and possess an in-depth knowledge of our solutions.