Richie Akpan - Devops Engineer, Insight Global

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Work Background

Insight GlobalDevOps Engineer

May. 2022United StatesDeveloped and implemented automated deployment processes using tools such as Jenkins, Chef, and Ansible, resulting in a 30% reduction in deployment time. Collaborated with cross-functional teams to design and implement scalable and reliable infrastructure using cloud-based technologies like AWS and Azure, resulting in improved performance and cost optimization. Streamlined monitoring and alerting systems by implementing tools like Nagios and Prometheus, enhancing system stability and reducing downtime by 20%. Led the migration of on-premises infrastructure to a containerized environment using Docker and Kubernetes, increasing scalability and reducing resource wastage by 15%.

AccentureAWS DevOps Engineer

Jun. 2021 - May. 2022United StatesImplemented and managed automated CI/CD pipelines using AWS CodePipeline and Jenkins, resulting in a 50% reduction in deployment time and improved release frequency. Provisioned and configured AWS resources such as EC2 instances, S3 buckets, and RDS databases using Infrastructure as Code tools like AWS CloudFormation and Terraform. Conducted regular system monitoring and performance optimization, utilizing AWS CloudWatch and CloudFormation templates to proactively identify and resolve issues, leading to increased system stability and uptime. Collaborated with cross-functional teams to design and follow through on disaster recovery and high availability solutions, leveraging AWS services such as Route 53, Elastic Load Balancer, and Auto Scaling Groups to insure uninterrupted service delivery.

Publix IncCloud / DevOps Engineer

Oct. 2018 - Jun. 2021United StatesExecuted hardware, operating system, security, and application updates/patches on systems, ensuring compliance with industry standards for operating system hardening. Utilized Packer and Terraform to deploy configuration management and provisioning on AWS. Actively managed, enhanced, and monitored cloud infrastructure on AWS, EC2, ECS, VPC subnets, ELB, Autoscaling, S3, and RDS, including backup, patching, and scaling. Implemented cost reduction strategies by eliminating unnecessary servers and consolidating databases, resulting in monthly cost savings. Installed and configured Prometheus to continuously monitor network bandwidth, memory usage, and hard drive status. Automated network configuration changes using Terraform and Azure ARM Templates. Deployed and configured applications on servers using Ansible playbooks. Employed Infrastructure as Code tools, such as Terraform, to configure and deploy resources on the AWS platform. Ensured comprehensive documentation of system architecture and deployment processes. Managed Git repositories and permissions, including branching and tagging. Developed simple bash scripts to automate various tasks. Leveraged Kubernetes manifests to define desired states for applications, promoting declarative infrastructure management practices. Designed and implemented Istio service mesh architecture for microservices, enhancing service discovery, traffic management, and observability. Automated network configuration changes using Terraform and Azure ARM Templates. Transferred CICD pipeline from Jenkins to Azure DevOps. Configured Sumo Logic agents for log aggregation, analysis, and visualization, facilitating proactive identification of issues and performance optimization.

HireUpSystems Administrator

Nov. 2017 - Oct. 2018United StatesImplemented and maintained Linux servers, including installation, configuration, and troubleshooting of operating systems, applications, and hardware components. Managed and monitored system performance, ensuring high availability and optimal functionality of Linux-based infrastructure. Developed and executed backup and disaster recovery plans, minimizing downtime and ensuring data integrity. Collaborated with cross-functional teams to analyze and resolve complex system issues, providing timely and efficient technical support to end-users. Implemented and maintained virtualization technologies, improving server efficiency by 40% and reducing hardware costs by 30%. Administered and secured enterprise-level networks, performing regular vulnerability assessments and implementing robust security measures to prevent unauthorized access. Oversaw the deployment and configuration of new hardware and software systems, ensuring seamless integration with existing infrastructure and minimizing downtime during upgrades. Collaborated with cross-functional teams to troubleshoot and resolve technical issues, providing timely support to end-users and maintaining high levels of customer satisfaction.

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