Eli Park - Senior Product Manager, Contract

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Network Power<100 people

Roles

💰100%

Investor & VC

🔥100%

Startup Founder

✨100%

Business Owner

Geos

🇮🇳100%

India

Work Background

DroneSense, Inc.Senior Product Manager

Oct. 2022 - Sep. 2023Texas, United States · RemoteDroneSense is a SaaS platform that helps public safety, government and critical infrastructure organizations use drones for situational awareness, crime prevention, and emergency response. Key Achievements • Developed and launched MVP in 3 months and achieved 10% increase in licensing of previously unsupported hardware. • Researched and analyzed user engagement and feature usage to design critical features leading to 100% renewal of high churn risk customers and achieving significant churn-rate reduction. • Led the rapid and successful development of critical feature sets within 90 days, from concept, design to deployment to secure a government contract. • Established vital product boundaries under conditions of ambiguity in accordance with regulatory and compliance specification. • Build and launch the first in-app up-sell mechanics, establishing a new sales lead generation avenue. • Introduced a user acceptance testing framework to optimize the feature validation process and ensure the integration of user feedback in rapid iteration process. Other Contributions • Advocated for product-led principles and introduced feature design and validation steps during the discovery process in collaboration with the design team to identify best solution in usability from expert users through user interviews, surveys, and demonstration of early design prototypes. • Self-organized and owned the development and feature deliveries on both web and mobile products, ensuring proper integration while working with multiple external stakeholders. • Served as both product manager and product owner supporting multiple scrum teams on 2-week sprint product operation. • Advocated product-led development process by removing impediments by establishing alignment between internal operations involved in product development and management to advance mutual goals.

FeedbackWhizSenior Product Manager

Dec. 2020 - Aug. 2022San Jose, California, United States · RemoteFeedbackWhiz is a software tool that helps Amazon sellers manage their feedback, email campaigns, product reviews, and profit and accounting data. It integrates customer and order data, automates email campaigns, and monitors product listings. Key Achievements • Established and conducted extensive user study and orchestrated the development of a dashboard for financial and inventory metrics, visualizing dataset from multiple sources with robust customization resulting in a 96% user satisfaction rating. • Designed a new issue categorization matrix to enhance bug solving lead-time and significantly increased user satisfaction. • Deployed innovative in-app marketing tools to boost user engagement and new feature adoption, leading to a 25% increase in product awareness and a 10% uplift in conversion rates. Other Contributions • Managed the full product backlog as a Product Owner, documenting technical requirements for a distributed engineering team. • Responsible for managing service roadmaps, conducting quarterly product development planning reviews, and overseeing resource allocation. • Facilitated communication of new and updated features to existing users in collaboration with marketing and customer service, providing detailed product descriptions, videos, and demonstrations.

ExDe Express DeliverySenior Product Manager

Jun. 2020 - Dec. 2020Nevada, United States · RemoteExDe is a B2B2C delivery platform servicing 11+ Canadian cities for pharmacy goods and prescription drugs. In 2020, efforts to expand the service into Southern California were unfortunately halted due to COVID-19 restrictions. However, the brief collaboration period was utilized to digitize manual processes, resulting in improvements to the existing service model. • Chaired implementation of scalable mobile solution replacing manual processes which drove a 100% increase in new client acquisition through providing GPS tracking system and improved end-user experience. • Vetted and secured external engineering resources for the development of both web and mobile applications. • Conducted market analysis and targeted user interviews with U.S. pharmacies to assess product-market fit. • Translated business requirements into executable Product Backlog Items (PBIs) for Scrumban, used by a distributed engineering team.

VRenetic TechSenior Product Manager

Sep. 2018 - Jan. 2020Los Angeles Metropolitan AreaVRenetic developed a high-definition, 360 content distribution engine and built mobile application consuming said content over LTE and 4G network. • Drove UX research and design initiatives as interim head of product, focusing on user engagement to boost key KPIs and meet strategic business OKRs. Successfully validated new VR and HD media streaming features on mobile social platforms. • Implemented and managed an agile framework for a 35+ member virtual team, resulting in early milestone achievement, surpassing stakeholder expectations, and strengthening the company’s stance in a prospective acquisition. • Integrated the Large-Scale Scrum (LeSS) framework into operations and accelerated product development by 20%.

Cerebral DesignsProduct Manager for BLMP

Apr. 2018 - Aug. 2018Greater Los Angeles Area

Cerebral DesignsProduct Manager for Vrenetic

Jun. 2017 - Nov. 2017West Hollywood, California

Cerebral DesignsProduct Manager and UX Researcher

Apr. 2013 - Sep. 2018Long Beach, California, United States · Hybrid• Directed strategic initiatives as a contract Product Manager & UX Researcher, enhancing existing products and features through comprehensive stakeholder collaboration. Focused on uncovering and addressing unmet user needs to drive significant improvements. • Specialized in 0 to 1 product management, guiding products from ideation to market across diverse sectors like education, networking, and virtual reality, integrating comprehensive risk, market, and competitive analyses. • Advised and guided 80+ clients throughout product ideation, user research, and product testing efforts to assist in cultivating innovative, user-centric product solutions.

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