Razvan Banu - Brand Ambassador Stage 1@Watford Office, Ginger Promotions Uk Ltd.

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Network Power<100 people

Roles

💸100%

Marketing

Geos

🇮🇳100%

India

Work Background

ObeyYourBodyLuxury Cosmetics Sales Advisor @Jervis shopping centre

Jul. 2023 - Jul. 2023Dublin, County Dublin, Ireland

Ginger Promotions UK LtdBrand Ambassador

Apr. 2023London, England, United KingdomResponsibilities: •I’m doing Door to door sales; •I’ m selling on behalf of “Modern Milkman“ Brand, milk, eggs, bakery, yogurts, milkshakes, fruits and vegs, etc., groceries delivered directly from the farm to their door step, all managed through an app on their phone . •Door to door canvassing on behalf of “Modern Milkman” Achievements: •I’ ve done 10 sales for the company already; •I had quality customers that never cancelled the weekly orders

Sakaré CosmeticsLuxury Cosmetics Sales Consultant @ Westfield Stratford

Feb. 2023 - Mar. 2023London, England, United KingdomResponsibilities: • Approaching potential customers that pass through the shopping centre in front of the company’s kiosk, promoting, demonstrating and selling the cosmetics products in the Soap& Co stand. • promote Luxury cosmetics products of the company, • identify customer needs and give them advice in choosing of the products, • offer advice and respond to the customers requests; • make general inventory; • make demonstrations with the products; •register operations in the company’s system as a result of customers requests : Nova Retail Solutions

OPATRA LONDONLuxury Cosmetics Sales Associate @ Westfield London

Sep. 2022 - Feb. 2023London, England, United KingdomResponsibilities: • Approaching potential customers that pass through the shopping centre in front of the company’s kiosk, promoting, demonstrating and selling the cosmetics products in the Opatra stand. • promote Luxury cosmetics products of the company, • identify customer needs and give them advice in choosing of products, • offer advice and respond to the customers requests; • make general inventory; • make demonstrations with the products; •register operations in the system as a result of customers requests. MASTER POS

glh HotelsReception Manager Thistle Hyde Park Kensington Gardens

Aug. 2022 - Aug. 2022London, England, United KingdomResponsibilities: • I was fully responsible for the Reception team using my motivating and leadership skills to ensure every guest has an exceptional experience, by delivering a seamless experience at the Reception Desk for every guest as well and dealing with any queries that may arise related to my department or not; •Responsible for recruiting, training and developing my people; •Responsible for driving the sales at the Reception Desk through my team.

London Marriott Hotel Marble ArchFront Office Associate ~Receptionist

Jan. 2022 - Mar. 2022City of London, England, United KingdomResponsibilities: •Process guest check-ins, assigning rooms and activating room keys; •Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns; •Answer, respond to and process all guest calls, messages, questions or concerns-AYS (At your Service); •Give guests information and directions regarding the property and local areas of interest; •Process check-outs and resolving any disputed charges; •Process payments and room charges, as well as cashing guests' personal and traveller's cheques; •Confirm reservations and cancellations, running daily reports on the number of arrivals and departures. Achievements: • I have completed the Opera PMS course training and Hosting, make it your craft.

Grange HotelsSenior Receptionist

May. 2021 - Jan. 2022London, United KingdomResponsibilities: •Check X-totals, Z-totals for reception, bar and F&B to match with shift settlement from the system; •Doing banking, E.O.D.(End of the day) by running the night audit, and ledgers that needs to be sent to Head Office; •Handle the switchboard, all the internal and external calls; •Scanning the banking and E.O.D. and send it on the e-mail to the Head Office. Achievements: I have managed to work alone on my shift and part of the team in all the company’s properties : in 4 hotels : Grange Whitehall Hotel, Blooms Hotel, Beauchamp Hotel and Buckingham Hotel. I have managed to work alone on my shift, running everything smooth with no complaints from my guests;

LASIDORE COSMETICS LTDLuxury Cosmetics Sales Advisor@Westfield Stratford

May. 2020 - Jul. 2022London, England, United KingdomResponsibilities: •Approaching potential customers that pass through the shopping centre in front of the company’s kiosk, promoting, demonstrating and selling the cosmetic products in the Lasidore kiosk. • promote Luxury cosmetic products of the company, • identify customer needs and give them advice in choosing of the products; • offer advice and respond to customers requests; • make general inventory; • make demonstrations with the company’s products; •register operations in the company’s system as a result of customers requests.

Grange HotelsHotel Receptionist

Oct. 2019 - Apr. 2021London, England, United KingdomResponsibilities: • Deliver a consistently high level of customer service at the reception desk by dealing with all guests and potential clients in a courteous and efficient manner; • Welcome guests upon arrival, help them to register, assign rooms and direct them to the room while informing them of all in-room and hotel facilities; • Attend to all guests and potential clients at the front desk in a courteous and efficient manner; • Answer customer inquiries politely and efficiently and where necessary seek help and information from other departments; • Ensure all room moves are dealt with and recorded efficiently following company procedures; •Be aware of guests special requirements and communicate them to relevant departments; •Identify returning and regular guests, and make sure their special requirements are met; •Count the float; •Check X-totals, Z-totals for Reception, Bar and F&B dep. (Restaurant), to match with shift settlement from the system; • Banking, E.O.D.(End of the day) by running the Night Audit, and Ledgers that needs to be sent to the Head Office; •Handle the switchboard, all the internal and external calls; •Scanning the banking and E.O.D. and send it on the e-mail to the Head Office.

PARK GRAND HOTELS LIMITEDNight Auditor~Receptionist

Jul. 2019 - Sep. 2019London, United KingdomPARK GRAND PADDINGTON LONDON &PARK GRAND HYDE PARK Responsibilities: •I was receiving hand over from the late duty manager ; •Count management safe and sign the float book ; •Deal with late check-ins; •Ensure that the building is secure; •Control of the Switchboard; •Ensures that the Night GSS duties are carried out efficiently and all public and end of the house areas are maintained to a very high standards; •Generate Opera Balance and Room rate report following the list of night audit procedures and generate the relevant reports for the relevant departments; •Cash up the bar, dealing with all forms of payment; •Run the relevant back-up and sign the logbook, inform Management and Accounts of any discrepancies; •Program wake up calls and organise taxis.

Celestolite LondonLuxury Cosmetics Sales Advisor @ Westfield London & Stratford

Jun. 2019 - Jul. 2019London, England, United Kingdom•Approaching customers, promoting, demonstrating and selling products in the Celestolite kiosk. • promote Luxury cosmetic products of the company; • identify customer’s needs and give them advice in choosing the products that suits best to their needs ; • offer advice and respond to the customer’s requests; • make general inventory; • make demonstrations with the company’s products; •register the operations as a result of customer’s requests.

Ignite_UKBrand Ambassador @ Westfield London @ Givft Station

May. 2019 - May. 2019London, England, United Kingdom•I was doing gift personalisation with the customer’s personal pictures airdropped from their phone to our iPads @ The Givft Station in Westfield London : key fobs, phone cases, mouse pads, wall pictures, etc.

Celestolite LondonLuxury Cosmetics Sales Advisor @ Westfield London& Stratford

Oct. 2018 - Apr. 2020London, England, United KingdomResponsabilities: •Approaching the customers passing through the shopping centre in front of the company’s kiosk, promoting, demonstrating and selling the products in Lasidore kiosk. • promote Luxury cosmetics products of the company, • identify customer needs and give them advice in choosing of the right products; • offer them advice and respond to the customers requests; • make general inventory; • make demonstrations with the company’s products; •register operations in the company’s system as a result of customer requests. Achievements: •I did a sale of £1600 in one single receipt; •I’ve sold products in full price.

Celestolite LondonLuxury Cosmetics Sales Advisor @ Westfield London & Stratford

Oct. 2018 - May. 2019London, England, United Kingdom•Approaching customers, promoting, demonstrating and selling products in the Celestolite kiosk. • promote Luxury cosmetics products of the company, • identify customer needs and give advices in choice of products, • offer advice and respond to requests from customers, • make general inventory • do demonstrations for products •register operations in the company’s system as a result of customer requests.

Genome Cosmetics LLCLuxury Cosmetics Sales Advisor in South Molton Street shop, central London & Bank shop

Jun. 2018 - Sep. 2018London, England, United KingdomResponsibilities: •Approaching the passing potential customers on the street in front of the skincare shop by offering them samples of the product , and bring them into the store to make demonstrations and sell the luxury Cosmetics skincare products. Achievements: •I did 3 sales one after one, 3 receipts of £350, £350, £300, so £1k sales for that specific day .

Vine Vera Skin CareLuxury Cosmetics Sales Advisor in Christopher’s Place, Bond Street shop, central London

Apr. 2018 - May. 2018London, United KingdomResponsibilities: •Approaching the passing potential customers on the street in front of the skincare shop by offering them samples of the product and bring them into the store to make demonstration and sell the luxury Cosmetics skincare products. Achievements: •Here I had the biggest sale: £10k in one single receipt 🧾

Forever Flawless CosmeticsLuxury Cosmetics Sales Advisor @ Whiteley’s shopping centre, Westfield Stratford & Victoria Station

Feb. 2017 - Mar. 2018London, United KingdomResponsibilities: •Approaching customers, promoting, demonstrating and selling products in Gatiae kiosk in Westfield Stratford, Victoria Station ( Obey Your Body kiosk) and Whitley’s shopping centre.( Diamonds 💎 shop) • promote Luxury cosmetics products of the company; • identify customer needs and give them advice in choosing of the right products; • offer advice and respond to the customers requests; • make general inventory; • make demonstrations with the company’s products; •register operations in the company’s system (Brava) as a result of the customer requests. Achievements: •I have finished my days on over £1k sales/ day; •I’ve sold the first eye serum in minimum price (£70) and I’ve started to sell face products after selling only basics; • I was in charge of the shop for the new starters, when the manager it was not on the shift.

Aria BeautyHair Styling Tools Sales Advisor @ Westfiled London

Dec. 2016 - Jan. 2017London, England, United KingdomResponsibilities: •Approaching customers passing in front of the company’s stand and make demonstrations with the hair styling tools (hair straighteners, curlers, steam brushes, etc.) and sell them at the company’s stand.

WestfieldPhone Accessories Sales Advisor @ Goodge Retail Ltd.@Westfield London

Nov. 2016 - Dec. 2016London, England, United KingdomResponsibilities : •Selling and upselling phone accessories, phone cases/ glass

MICABELLALuxury Cosmetics Sales Advisor @ Westfield London

Apr. 2016 - Oct. 2016London, United KingdomResponsibilities : •Approaching customers, promoting, demonstrating and selling the luxury cosmetic skincare products in the company’s kiosk.

SOAP & CO (U.K.) LIMITEDLuxury Cosmetics Sales Advisor @ Westfield Stratford

Mar. 2016 - Apr. 2016London, United KingdomResponsibilities : •Approaching customers passing through the shopping centre by the company’s stand, promote, and make demonstrations with the company’s products and sell the luxury cosmetic skincare products at the company’s stand.

Mica BeautyLuxury Cosmetics Sales Advisor @ Grand Central Birmingham

Feb. 2016 - Mar. 2016Birmingham, England, United Kingdom•Approaching customers passing through the shopping centre by the company’s stand, promote and make demonstrations with the company’s products and sell them in the company’s kiosk Achievements: •I’ve done sales in the first day of the job , it was a nail kit, £40 sales a to a Chinese🇨🇳 customer.

iCredit RomaniaLoan Consultant

Nov. 2014 - Dec. 2014Suceava, Romania•Provide advice to the customers in choosing the most suitable type of loans ; •Responsible for collecting the instalments from the customers; •Inform my customers about our current standing, new products and services; • Prepare Loan Requests; • Conclude Loan Contracts; • Distribute advertising materials (flyers) in the postal boxes - marketing activities ; •Prepare the marketing report (the marketed streets). Benefits: •Commission only depending of the credit contracts concluded;

OTP AdvisorsFinancial Advisor

Feb. 2014 - Jul. 2014Suceava, Romania•Identify sales opportunities (including cross selling) for all products and services of the Bank addressed to natural persons/legal entities; •Provide advice to clients : individuals/legal entities on all kinds of products and/or services wich sale I intermediate it; •Develop a portfolio of clients and the volume of the business together with the sales team which I am part of it; •Collect supporting documentation of the type of product and submit the file to one of the territorial units of the OTP Bank Romania SA; •Place the loan IT application in the system by completing all requested data about the customer; •Keep in touch with my customers throughout their collaboration with OTP Bank Romania SA; • Participate in projects and activities assigned by my direct supervisor (Sales Director Mihaela Siberescu) Achievements: I have concluded 18 credit files. Benefits: Commissions only depending of the concluded credit contracts.

Raiffeisen Bank RomaniaFinancial Bank Consultant

Mar. 2013 - Apr. 2013Suceava, Suceava, RomaniaResponsibilities: • Prospecting and identifying potential Raiffeisen Bank (individuals)customers; •Active Sales Promotion of the bank products and services dedicated to the segment of the individual customers (mastercard credit card, personal loans); • Supplying information to the potential customers individuals; •Reporting the results of the activity to the Team Coordinator Sorin Cucu Achievements: •I have signed 2 agreements for Mastercard credit card. Benefits : Commissions only depending of the credit contracts concluded.

PFA Banu Razvan BogdanAssociate Agent

May. 2012 - Aug. 2012Suceava, RomaniaI was working on behalf of Provident Financial Romania I.F.N. S.A. Bucharest Responsibilities: •The granting of loans to customers and cashiering weekly instalments ; •Distribution of promotional Provident flyers into the post boxes assigned into my agency ; •Reporting the activity; •Cashiering the weekly instalments from my customers asigned into my agency. Achievements: •I have signed 7 credit agreements: NB-1, ND-6 •I have received commission from the company Provident Financial IFN S.A. Bucharest, to settle my own company PFA Banu Razvan Bogdan (Self employed) •I have cashed the instalments from all my customers (35) assigned into my agency. Benefits: Commission only.

MOBILA KALENDAShowroom Furniture Sales Advisor @ Iulius Mall Suceava

Nov. 2009 - Mar. 2010Suceava, Romania-selling the products in the showroom and from the product catalogs; -register in the company’s database of the products that the client ordered; -consulting in arranging spaces; -sales completion : issuing contracts, invoices and receipts ; -to participate in the store inventory and merchandise reception; -billing : ASSIS software Benefits: Fixed wages+meal vouchers.

Ariston Thermo GroupPromoter @ Dedeman Suceava

Oct. 2009 - Nov. 2009Suceava, RomaniaResponsibilities: - The promotion of the company’s products; - Providing technical information about the company’s products; -Providing commercial information at the purchasing of the products; -To actively attract the customers passing through Dedeman store to the company’s shelves where their products( boilers /central heating) were exposed Benefits: Fixed wages

Astra Asigurari SAInsurance Agent

Sep. 2009 - Mar. 2010Suceava, RomaniaResponsibilities: -to give information, to discuss conditions and to conclude any contracts with clients, for insured events; -to make available information about the customer, if it’s necessary to determine the amount of the insurance policy; -estimates, evaluates and takes in special risks insurance types of insurance which the undertaking is authorized to conclude; -contract ends and renewed insurance contracts for authorised within the limits of competences whereby laid down in internal rules; -worrying about the collection of the due instalments following the first month, in order to continue the relationships ; -keep record instalments of the first following month, from insurance contracts concluded; -insurance Inspector offers informative data in order to develop insurance quotes in accordance with the requirements of its insureds ; -follows the submission term premiums cashed in accordance with special documents and exchanges existing upon himself; -archive copies of the insurance contract and is responsible for keeping them in terms of safety and protection; - operative leadership of the branch to inform about the problems that appear in his work and make proposals for solving them; -carry out promotion and popularisation of insurance products that the company sells them and broadcasts promotional materials broken down insureds, within the branch. Benefits: Commission only

CAPITAL GROUPE OF CENTRAL EUROPEInternational Broker @ Bucharest Headquarters

Nov. 2008 - Nov. 2008Bucharest, Romania-Outbound phone calls to the potential investors on the capital markets : canvassing -Specific tasks to an international broker for investments on the capital markets . Benefits: Commission paid only

OrangeRetention & Loyalty Assistant @ Headquarters of Iride Business Park Bucharest

Sep. 2008 - Oct. 2008Bucharest, RomaniaResponsibilities: •Manage the instances of the cancellation requested by the clients and their retention by means of specific network procedures : taking verbal requests, or contacting the customers who have submitted applications by fax or post; •Making changes in the customer’s profile with the retention offer; •Promotion of the Orange products and services; •Carrying out calling campaigns : outbound calls for loyalty and retention into the network; •To make the client profile before the outbound calls, and to present them a personalised offer; •Preparation and submission of the tailored offers to the clients; •Registration in the database of the bids results , depending on the type of the retainer (for clients to request reinstate of termination, or for clients without proactive intention to cancel); •Implementation of the accepted bids; •Termination of the contracts for non retained customers; •Organise the loyalty of the clients by selling them the best products and services; • Organise the clients satisfaction by implementing all the benefits of the Orange Thank You program that Orange Romania has prepared for the mass market. Achievements: I did roughly 21/22 outbound calls per day, and I had a good retention rate. Benefits: Fixed wages + meal vouchers + gym subscription + 2 Orange subscriptions.

CARPATICA LIFE-BROKER OF PRIVATE PENSIONSMarketing Agent @ Carpatica Life

Aug. 2007 - Apr. 2008Suceava, RomaniaResponsibilities: -submission and promotion services-image campaign; -identify and contact potential clients we cover the area of activity; -identify customer needs; –create custom quotes-negotiate with clients-they warrant in detail the services offered by our company; -maintaining and developing relationships with existing customers already looking for additional opportunities for extension of services. Commission only.

Rompetrol (KMG International)Customer Relationship Agent @ Rompetrol Dowstream S.R.L.

Feb. 2006 - Apr. 2008Suceava, RomaniaResponsibilities: •Provide a series of sales objectives set by the company; •direct involvement in business for sale; •Identification of the customers needs; •Providing information on the credit services offered by Rompetrol Downstream customers and persuade them in order to complete the sale process; •Assisting customers in the evaluation process of the fulfilling of the conditions of the contract; •Collection of information and documents needed for conclusion of contracts; •Fees registration and the new customers in the company’s system (CRM); •Drafting of daily reports on the movement of card, PIN, money, documents; • Documents checking presented by the customer to activate the service (identity cards, utility bills, etc.) •Advice and involvement in the training of the customers regarding the utilisation of the marketed products for getting full satisfaction of them; • Status checking of my customers at the Call Centre; •Receiving and monitoring the customers complaints, suggestions and transmission of them to the entitled person; •Appropriate treatment of any complaints from the customers; • I used to work in both Rompetrol Stations, Suceava 1 & Suceava 2. Achievements : I was doing my monthly targets of roughly 30 contracts/ month for Fill&Go Personal cards. Benefits: Fixed wages + meal vouchers + bonuses.

Hotel Orizont** SuceavaHotel Receptionist @ Hotel Orizont

Nov. 2005 - Nov. 2005Suceava, RomaniaResponsibilities: • Selling and upselling accommodation to the company’s guests; • Coordinating of the activities within the framework of the reception and accommodation spaces; •Management and receiving of the permanent guests ; •Informing and maintaining the relationship with the company’s guests ; • Make reservations for accommodation ; • Operating and preparing of the necessary documents for the accommodation (paperwork); • I have responsibilities of billing of the services and values and cashing in of the consumptions. Benefits: Fixed wages

ROPLAST THERMO SRL FALTICENI,SUCEAVAShowroom Technical Advisor PVC windows

Nov. 2004 - Sep. 2005Suceava, RomaniaResponsibilities: -Representation of the company in Suceava county through the show room ; - Taking orders from the walk-in customers that come into the showroom; - The presentation of the products, and advising the customers in choosing of the best variant that suits best to their needs; - Bidding by phone, or directly into the showroom, through price quotation by printing out the offer from the computer using Win Arhi software; - Collecting the value in cash, by issuing a receipt, bills were issued by the head office after the completion of the work. Fixed wages.

GIRELI SRL SUCEAVAShowroom Sales Consultant PVC windows

Apr. 2004 - Jul. 2004Suceava, RomaniaResponsibilities: -Advising the potential customers who are visiting the company’s showroom in terms of choosing of the Right options for the PVC APLAST windows for their houses or flat apartments; -Elaboration of the customised price offer by printing out from the computer using Fenestra 2000 software for APLAST brand PVC profiles and accessories; - Taking orders from the walk-in customers and sending them to the company’s headquarters. Benefits: Fixed wages.

S.C. Promanta S.R.L.Sales Agent

Mar. 2004 - Apr. 2004Suceava, RomaniaResponsibilities: • I was visiting the company’s headquarters to speak with their Directors about the fuel offers that we have available for their company’s float ( company’s cars)

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