Jesse Heis, as a Customer Operations Specialist at MYER, you play a significant role in ensuring customer satisfaction and seamless operations. Your primary responsibilities include addressing customer inquiries and complaints, coordinating with internal teams to resolve issues, and developing strategies to improve customer service. Recently, the company has been focusing on enhancing the online shopping experience due to the increased demand for e-commerce. Your role in this initiative is critical, as you will need to ensure that customer service operations are effectively integrated with the digital platform. Additionally, the company is also emphasizing the importance of data analysis to understand customer behavior and preferences better. Your contribution to this area would be valuable in shaping MYER's customer service strategies moving forward.More...
Eva Afeaki
Financial Crime Manager@Commonwealth Bank of Australia
Verified
Eva Afeaki is a seasoned Financial Crime Manager at the Commonwealth Bank of Australia, where she spearheads initiatives to combat money laundering and fraud. With over a decade of experience in financial security, Eva has successfully implemented cutting-edge risk assessment tools that have reduced financial crime incidents by 30% over the past two years. Her leadership in cross-functional teams has been instrumental in fostering a culture of compliance and vigilance across the organization. Eva holds a Master’s degree in Financial Forensics and is a sought-after speaker at international financial crime conferences.More...
Missy Heanue
Marketing Consultant@Done & Done Marketing
Verified
Proven marketing executive. Missy has an established track record for creating unique marketing opportunities and developing programs that ultimately drive company revenue. A strategic thinker and natural relationship builder, Missy has a sharp customer focus, and she excels in all aspects of consumer brand evolution – from defining brand identity, to shaping and facilitating brand growth and success.More...
Pauline H
Coordinator /Assistant
Verified
Im a career Executive Assistant/coordinator of 25+ years. Im eager to help and efficient.More...
Julia Lithgow
Project manager
Verified
As a project manager, Julia Lithgow has successfully led and executed numerous projects across various industries, consistently meeting project deadlines and staying within budget. She has demonstrated exceptional leadership skills, fostering team collaboration and effectively managing resources. Julia has also shown proficiency in risk management, resolving potential issues before they could impact the projects. Her ability to communicate clearly and effectively with stakeholders has been instrumental in her achievements. She has a proven track record of improving operational efficiency and implementing strategic plans to drive project success.
Julia can also accurately type 150wpmMore...
Bhavna Vaghji
Account and data analysis and entry specialist
Verified
Bhavna Vaghji has demonstrated exceptional skills in account management, data analysis, and entry. Her expertise in managing financial records, interpreting complex data, and ensuring accurate data entry has greatly contributed to the operational efficiency of the organization. Her proficiency in using advanced data analysis tools, attention to detail, and strong numerical skills have played a significant role in improving decision-making processes. Bhavna's ability to maintain confidentiality and her understanding of financial regulations and standards showcase her commitment to professionalism and ethics in her role.More...
Tara Wallis
Self employed@Wallis & Co
Verified
Highly motivated Business and Marketing Professional currently living in France.
Experienced in large corporate environments as well as running two businesses of my own.More...
Philippa Davis
Senior strategic business development and partnerships consultant@Multiple companies
Verified
Dynamic and results-oriented professional with over 20 years of experience in Strategic Business Development, specialising in Travel Experiences, Solution Sales, eCommerce, and Loyalty Solutions.
Adept at managing complex client relationships and executing successful RFPs and strategic proposals from inception to completion.
Proven track record of collaborating with cross-functional teams to secure multi-million dollar contracts within APAC, partnering with Fortune 500 and ASX 200 companies, including Mastercard, HSBC, Citibank, CBA, Virgin Australia, and Air New Zealand.
My expertise spans diverse markets, including APAC, North America, and Europe, having held leadership positions at industry leaders such as Collinson Group and Westfield Limited. I excel in leveraging data-driven strategies to enhance loyalty programs and convert insights into actionable growth initiatives.
Core Competencies:
- Strategic Partnerships: Expert in developing and managing high-impact partnerships to drive significant business growth and market penetration.
- Sustainability Initiatives: Proven ability to embed sustainability in business strategies, aligning profitability with positive social and environmental outcomes.
- Loyalty and CRM Strategies: Extensive experience in designing and implementing customer engagement programs enhancing retention and satisfaction.
- Business Development: Skilled in identifying and capitalising on growth opportunities, leading cross-functional teams, and penetrating new markets.
- Sales and Marketing Leadership: Proficient in crafting and executing innovative sales and marketing approaches that yield substantial revenue increases and enhance brand positioning.
- Client Relationship Management: Expert in maintaining and nurturing key client relationships across global markets, ensuring ongoing business success.
- Channel Partnerships: Proficient in creating and implementing channel strategies to maximise market outreach and partner collaboration.More...
Gerry Martin
Country Head Spain. Senior Asset Manager@Resolute Asset Management
Verified
A passionate multi skilled chartered surveyor with over 20 years experience specialising in Asset Management across the European, UK and ME real estate markets, predominantly focusing on Retail (including both Shopping Centres and High Streets), Leisure, F&B, Hospitality and Travel, with the emphasis on value creation, positive tangible change, customer experience, sustainability and client care.
An Expert with a proven track record in value enhancement and the creation and delivery of in-depth business plans, including CAPEX, project management, development, refurbishment, leasing, sales and turnover rents, financial reporting, full P&L management/control and accountability, marketing and team/external supplier management.
Providing informed perspectives rooted in risk and return analysis, alongside sound reasoning, to guide business decisions and focus on achieving results that are aligned with clients' requirements, all while effectively managing stakeholders, internal and external teams and service providers.
Business Generation, from opportunity identification throughto formal pressentations and pitches.
Country Head of Spain - currently working on mandates across Spain, Portugal and the UK.
RICS APC Counsellor and Assessor.
Professional experience gained through employment with major surveying and advisory consultancies, landlords and occupiers.
Lead Witness in the Landmark case of a Sheriff Morrison QC, Select Service Partner Limited against Network Rail Infrastructure Limited April 2015.More...
Nicholas Yates
Founder/Growth Leader@SiteSoft International
Verified
Nicholas Yates is a seasoned entrepreneur and growth leader, best known for his roles in two significant start-ups - Switch Utilities - achieving Top 50 in New Zealand's fastest growing companies three years in a row, and developing tech company SiteSoft International Ltd - with App technologies - SiteConnect and SetConnect - ground breaking location and safety management tools for the construction and film industries.
He is recognized by his peers as a hands on operator, a strategic thinker and relationship builder. He is skilled at building sales pipelines and creating win/win partnerships.
He has multi industry experience with skills in technology, property, entertainment asset management and tourism.
He has achieved a world award for best project launch in the Giant Screen Industry and a National Award for Best Shopping Centre Marketing.
He is a graduate of Chapman University in Orange Ca. USA, but is a citizen and resides in New Zealand.More...
Razvan Banu
Brand Ambassador Stage 1@Watford Office@Ginger Promotions Uk Ltd.
Verified
Razvan Bogdan Banu is an experienced Brand Ambassador at Ginger Promotions UK Ltd. He has been working in this role for over two years, and has been successful in developing and launching new campaigns, increasing brand awareness, and driving sales.
Razvan is a highly motivated professional with a passion for building relationships with customers and partners. His experience in the field of promotion and marketing has allowed him to develop strong communication and interpersonal skills, as well as soMore...