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Network Power500+ people
ReptricsSenior Growth Marketer
Aug. 2022 - Nov. 2022
May. 2021 - Sep. 2022CustomerSuccessBox is an AI-powered customer success platform for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success.
Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses.
CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent-pending technology is built to handle ~ 2,200 events/second to monitor customer account health. CustomerSuccessBox is being used by global clients like Pipedrive, Raken, Locus, Headset, and more.
VCBayDemand Generation Intern
Oct. 2020 - Aug. 2021VCBay is a platform that is developing a space for startups to network with investors and VCs, and avail many services like pitch deck documentation, startup valuation, market intelligence products, etc. We run a content website that publishes startup news and resource articles aimed to cater to our niche audience.
Udgam (The Annual Entrepreneurship Summit of IIT Guwahati)Campus Representative
Jan. 2019 - Feb. 2019Contributed towards the branding and publicity strategy for the E-Summit at IIT-G