Payal Ghosh -

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Network Power500+ people

Roles

🔥35%

Startup Founder

💸27%

Marketing

✔️22%

Geos

🇮🇳49%

India

🇺🇸8%

United States

🇬🇧5%

United Kingdom

Work Background

ReptricsSenior Growth Marketer

Nov. 2022

CustomerSuccessBoxMarketing Analyst

Aug. 2022 - Nov. 2022

CustomerSuccessBoxMarketing Intern

May. 2021 - Sep. 2022CustomerSuccessBox is an AI-powered customer success platform for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success. Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses. CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent-pending technology is built to handle ~ 2,200 events/second to monitor customer account health. CustomerSuccessBox is being used by global clients like Pipedrive, Raken, Locus, Headset, and more.

VCBayDemand Generation Intern

Oct. 2020 - Aug. 2021VCBay is a platform that is developing a space for startups to network with investors and VCs, and avail many services like pitch deck documentation, startup valuation, market intelligence products, etc. We run a content website that publishes startup news and resource articles aimed to cater to our niche audience.