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Network Power<100 people
Roles
💰100%
Investor & VC
🔥100%
Startup Founder
💸100%
Marketing
Geos
🇨🇦100%
Canada
Work Background
Rogers CommunicationsTerritory Sales Specialist
Apr. 2023Greater Toronto Area, Canada
Dialog Axiata PLCSenior Account Manager
Feb. 2020 - Apr. 2022• Managed sales, revenue, customer service and retention of a top tier portfolio of enterprise customers. (Annual portfolio revenue of USD 1 Million with Churn under 0.5%)
• Boosted sales and revenue numbers to exceed quota by double digits through proactive account servicing and diligent relationship building.
• Developed and maintained a strong pipeline based on multiple sales penetration and sales retention for Voice, data, IOT, Manage services and ICT products.
• Maintained strategic and impactful relationships with key clients and engaged in C-level level decision making discussions.
• Drove effective relationships with vendors, internal stakeholders and partners in negotiating and delivering profitable deals.
• Actively involved in digital transformation and service automation for enterprise product and services.
• Ensured delivery of exceptional service standards to all customers.
• Managed debt within the portfolio to meet company targets.
• Conducted effective sales presentations to customers and internal staff.
• Prepared performance reports, analysis, and forecasts to the management.
• Mentoring all new hires on the team in Sales strategy, CRM system and product trainings to increase
team results. • Represented the company at various industry
Dialog Axiata PLCAccount Manager
Mar. 2009 - Jan. 2020Deliver innovative and business changing solutions to a defined portfolio of customers within the wider Trading and Diversified sector. Achieve company targets for nominated accounts and performance to Sector Head Key Performance Indicators (KPIs) To identify and qualify up-selling sales opportunities to increase growth and revenue whilst maintaining run rates within the customer accounts. To analyse / prioritize opportunities and time accordingly to achieve targets whilst managing customer and team expectations. To fully demonstrate the importance of exceptional customer service whilst ensuring that Maximum profit is gained. Complete and execute Account Plans for nominated accounts within the Sector to help deliver plans to develop High Value customer relationships to maximize profitability Have an understanding of the customer offer and experience delivered by competitors. Seek and use customer feedback to improve the level of service offered to ensure that the customer is maintained To drive transformational ICT services growth whilst defending and growing core service revenues
Dialog Axiata PLCOfficer - Market Expansion
Dec. 2004 - Feb. 2009Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations. New product development. Communicating with target audiences and managing customer
relationships. Sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications - or on the radio, depending on the organization and the campaign. Contributing to, and developing, marketing plans and strategies. Managing budgets. Evaluating marketing campaigns. Monitoring competitor activity.
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