Yala-goGeneral Manager
May. 2019 - Oct. 2019Kuwait-Responsible for managing the day-to-day operations of the ride-hailing app, ensuring that everything runs smoothly and customer needs are met.
-Responsible for developing and implementing strategies to grow the business and increase revenue. This involves identifying new markets, launching new services, and exploring new business models.
-Responsible for managing and leading teams of employees, including drivers, customer support staff, and other team members. This involves setting goals and objectives, providing feedback and coaching, and ensuring that everyone is working towards a common goal.
-Maintaining relationships with key stakeholders, including investors, partners, and regulators. This involves attending industry events, networking, and communicating regularly with these stakeholders.
-Analyzing data related to the performance of the ride-hailing app, including metrics like revenue, customer satisfaction, and driver retention. Based on this data, and making decisions about how to improve the app and optimize its performance.
-Staying up-to-date with the latest regulations and laws that apply to ride-hailing apps.Ensuring that your company is in compliance with these regulations at all times.
-Managing the financial performance of the ride-hailing app, including budgeting, forecasting, and financial reporting. This involves working with finance and accounting teams to ensure that financial goals are met, and expenses are managed effectively.