Enterprise NationProduct Designer
Jan. 2021 - Jun. 2022Currently responsible for handling all research and design responsibilities in the company. This includes the main web application, partner campaigns and landing pages, mobile app design, and other design requests. Research tasks include idea validation, benchmarks, data analysis, requirements gathering, documentation, stakeholder interviews, focus group, and user interviews. Design web, mobile web, mobile app UI and prototyping using Figma and Adobe XD. Identify edge cases, and map out user experience through user flows or flowcharts. Feedback and technical requirements gathering. User recruitment and usability testing using UXTweak, Usabilityhub. Some accomplishments include increasing the average number of submitted adviser reviews by 1,500% by improving the service engagement journey. Instrumental in ideating and creating the design for the company’s first mobile application partnered with Mastercard.