Requests
11
Looking to expand my network
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Onni Group of CompaniesCustomer Care Coordinator
Apr. 2022- Liaise with Customer Care Team to conduct quality control inspections of each unit in preparation for purchaser walkthroughs
- Update and maintain deficiency list, schedules to meet target completion dates by managing trades and 3rd parties while liaising with Construction.
- Prepare the home for homeowner Key pick up by conducting in-person checking within the building, including any final missed cleaning, placing gifts, tumbling keys, miscellaneous building and homeowner related tasks.
- Coordinate and track ordering of materials, obtaining quotes and confirming scopes of work, issuing purchaser orders, organizing gift boxes and purchaser keys
- Ensure excellent customer experience during orientation appointment, move in, and post completion.
- General and administrative duties and special projects as required by the Customer Care team.
Rize Alliance PropertiesCustomer Care Administrator
Nov. 2019 - Mar. 2022• Provide superior customer service during Pre-Delivery Inspection (“PDI”)
• Liaise with marketing department to prepare website, on-line/off-line advertising, signage, marketing display items, printed materials, show suites and sales centre display
• Process and handle customer requests/inquiries and claims from homeowners, Strata corporations and Property Managers
• Assist in completing repairs and/or touch-ups to units at PDI and ongoing customer warranty work
• Arrange meetings with owners for PDI and walk-through appointments
• Coordinate with homeowners and trades to resolve in-suite and common area deficiency repairs for new buildings
• Maintain a filing system for control of all customer lists, warranty calls, quality control lists, correspondence, and work orders by homeowners per project
Magnum Projects Ltd.Sales Administrator
Jan. 2018 - Nov. 2019- Handle contract-related project inquiries by email and phone.
- Audit incoming contract deals, including follow-up and communication with Developers to provide reports and inventory counts.
- Create courtesy & closing letters and distribute by mail and email.
- Follow up with Lawyer, Homeowners, and Developers to gather closing info and documents.
- Document & flag problematic units - coordinate between Developer & Lawyers.
- Assist Conveyancer with communication between Lawyers & Brokers.
- Handle home warranty & building property management inquiries.
Thunderbolt LED & SignsGraphic Designer
Apr. 2014 - Dec. 2017- Manage a workforce of 3-5 team members in the graphics department by organizing and delegating the work to be printed on all products from sales support to delivery
-Responsible for all aspects of creating quality copy in minimal time while meeting customer demands.
-Work closely with Management to meet the company's goals of creating exciting, new quality products while refreshing our existing line.
-Coordinate with the warehouse in a timely fashion any product needs so that there is minimal, to no, downtime during the production day.
Intch is a Professional Networking App for the Future of WorkSee more people like Mei on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
249688 people
17
Executive Creative Director / Art Director / Founder @ Those Guys Are Great, Inc
18
Technologist, Project/Program Manager
16
Program Manager @ DISH Network
55222 people
19
Marketing Creative Director
15
Principal Consultant @ Marketing Endeavors Strategic Consulting
27
CEO @ Doxuama arts