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Work Background
Digital Marketing Specialist
Abdul Latif Jameel EnterprisesDigital Marketing Specialist
Nov. 2023Jeddah, Makkah, Saudi Arabia• Digital Marketing Strategy & Management: Developing and executing comprehensive digital marketing strategies to optimize online presence and engagement while acting as the interim manager to ensure cohesive marketing efforts. • Customer Service & Care Development: Enhancing customer service protocols and developing initiatives to improve customer care, ensuring a high level of satisfaction and loyalty. • Digital & Creative Strategic Implementation: Leading the implementation of innovative digital strategies to strengthen brand messaging and maximize creative output across all platforms. • Graphic Design & Content Creation: Creating compelling graphics and digital content for advertising and social media, ensuring alignment with brand identity and marketing objectives. • PR Communications & Brand Visibility: Executing public relations strategies to enhance brand visibility and manage media relations, effectively promoting the brand’s image. • Social Media Management & Analysis: Managing social media channels, analyzing performance metrics, and optimizing content to increase engagement and reach. • Marketing Agency Liaison & Creative Content Management: Serving as the primary point of communication between the marketing agency and internal teams, overseeing creative content production and ensuring consistency with brand guidelines. • Research Development: Conducting thorough market research and analysis to inform marketing strategies and support data-driven decision-making. • Business Proposal Communications: Crafting clear and persuasive communications for business proposals directed at vendors and potential business partners. • App Design Development: Collaborating on the design and development of app features, focusing on user experience and functionality. • Bilingual Communication & Translation: Translating complex information into clear, concise English, facilitating effective communication with business partners.
CEO Head Assistant
Al Ruwwad Environmental Services CEO Head Assistant
Jun. 2022 - Apr. 2023Jeddah, Makkah, Saudi Arabia- Administration - Project Development - Graphic Design
Ambassador's Junior Assistant
Royal Embassy of Saudi Arabia at Ethiopia Ambassador's Junior Assistant
Mar. 2020 - May. 2021Addis Ababa, Ethiopia- Assistant - Event Planner - Translator - Graphic Designer
Social Media Manager
Glue TubeSocial Media Manager
Feb. 2016 - Jun. 2018Jeddah, Makkah, Saudi Arabia- Social Media Management - Project Development - Graphic Design
Call Center Representative
Munch Bakery منش بيكريCall Center Representative
Apr. 2014 - Jun. 2015Jeddah, Makkah, Saudi Arabia- Customer Care - Administration
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