Elixir TechnologySystem Administrator (Lead) / Cloud Admin
Nov. 2021SingaporeIT/ Infra Systems: Point of contact for end-user computing – user on/off boarding, troubleshooting, and training
Provide technical support to user
Ensure backup data recovery and risk management plans on IT systems and on AWS
Maintain IT infrastructure, support and troubleshoot audio visual equipment such as projectors, AV systems.
Premises and physical security – system monitoring and administration
Procurement/management of IT assets such as servers, laptops and mobile devices
Build an internal wiki with technical documentation, manuals and IT policies
Implementing security protocols and procedures to prevent potential threats.
Liaise with and manage 3rd party IT software/hardware/services vendors
Support and Implement DPTM, ISO standard as ISO27001
Daily and Monthly Responsibilities Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
Monitor datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
Perform routine/scheduled audits of the systems, including all backups Cloud Admin:
- Managing Cloud Accounts
- Monitor/ update/ forecast billings and expenses
- Providing access to cloud services to requestors
- Provide improvements/ enhancement of existing cloud application hosted