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Network Power<100 people
Roles
🗿100%
HR
Geos
🇸🇦100%
Saudi Arabia
Work Background
Head of Information Technology
FDC (Food & Drug Corporation)Head of Information Technology
Nov. 2023Lebanon
Digital Transformation Executive
Self-employedDigital Transformation Executive
Jun. 2023 - Nov. 2023
Head of IT projects and procurement
Cenomi RetailHead of IT projects and procurement
Jul. 2021 - Jan. 2023Saudi Arabia
Information Technology Manager
PatchiInformation Technology Manager
Sep. 2019 - Jul. 2021Beirut District, Lebanon
Head of Operational Support and Contact Center
Azadea GroupHead of Operational Support and Contact Center
Apr. 2017 - Sep. 2019Amman , JordanManaging the following Departments in the shared service Center: -Electronic Data Processing . -Contact Center. -Master Data Management. -IT -Continuous improvements. major achievements: - Successfully designed and established the support center team who is supporting 650 stores, 8000 suppliers and 10000 employees all over 16 countries. - Reduced the yearly cost of the EDP team by 300K by introducing RPA and increasing the productivity of the team by 3 times.
Business excellence IT project Manager
Azadea .GroupBusiness excellence IT project Manager
Jan. 2009 - Mar. 2017- Member of the pmo for the shared services project(center of business excellence). managing all the enabling technology solution : 1- Blackline (financial solution for reconciliation and matching all type of accounting transaction while automating the journal entries) 2-redfaire oracle ap solution ( full workflow management from scanning, matching and reaching the payment within the payment terms) 3- requisition self service ( from all our stores till the delivering their request from the warehouse and managing all kind of exceptions) 4- oracle rightnow for the contact center 5-BPM workflow management 6-payment factory C2pay - project manager for Fashion supply chain project for the buying brands. - managing Blackline implementation within the shared services. - Managing JDE erp v9. - assisted in the migration from jde v8 to v9. - rolled out oracle retail (mfp). - Hyperion (planning, budgeting and consolidation). - Automations (Swift automatic bank reconciliation - Automatic Supplier reconciliation) - CRM (help desk) - Designed a state of the art ordering system for our DC in jabal ali.
Business Development Manager
LBCIBusiness Development Manager
Aug. 1996 - Dec. 2008project manager of the ERP within lbci
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