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Business Owner
Saudi Arabia
Work Background
System Development SR. Analyst
alfanarSystem Development SR. Analyst
Jan. 2023Riyadh, Saudi Arabia
SAP Certified Application Associate - SAP SuccessFactors Performance and Goal Management
alfanarSAP Certified Application Associate - SAP SuccessFactors Performance and Goal Management
Mar. 2020
Jan. 2007
Senior Business Development Specialist
alfanarSenior Business Development Specialist
Jan. 2022 - Jan. 2023
Senior SBS Specialist
alfanarSenior SBS Specialist
Mar. 2019 - Jan. 2023Al-Riyadh Governorate, Saudi Arabia
IT Business Analyst, SR.Specialist
alfanarIT Business Analyst, SR.Specialist
Nov. 2020 - Jan. 2022
SR. Employee Relations Specialist
alfanarSR. Employee Relations Specialist
Feb. 2010 - Mar. 2019Riyadh-KSAAccurately ensuring alignment, integration and modification of HR initiatives increase organisation capability for meeting business goals. Formulating process and recommending HR policies and objectives to establish a positive employee relationship and support a high level of employee morale and motivation. Represent as a bridge between the organisation and the employee though the consultation process improvements, as well as employee complain. •Formulating and structuring probation as well as yearly evolution reports for all employees. Establishing and generating data from SAP program for all employees to devise analysis every month according to the end of contract plans and disseminated data to illustrate the probation and yearly evaluation. •Expertly equipped and composed the summaries encompassing all employees’ information along with put the proposals and recommendations by achieving higher management proposals. •Lead and maintaining system transactions in SAP encompassing Employee Data Maintenance, Leave Entries, Position Management and Separation Action. Arranging exit interview for leaving employees, issuing resignation, termination, and dismissal letters for leaving employees. •Collaborating with Audit Department to update Employee Relations Procedures alongside applying Successfactor appraisal system on Staff level and paper appraisal for non-staff level. •Coordinating with Recruitment Department for interdivisional transfer or find a suitable vacancy for terminating employees in other divisions. Obliging relationships within the company to generate team synergy and improve cross departmental processes an efficient manner. •Successfully initiating and presenting indigenous strategies and practices to elude employee relations, risk and leverage organisation as well as enhance the image and reputation of the organisation. Administer leadership in upgrading the capabilities through identification, development, movement and retention of talent.
HR Support Specialist
SyriatelHR Support Specialist
Mar. 2008 - Feb. 2010Damascus-Syria• Investigated and reported violations of company policy by employees. Explained company policies, procedures and governmental regulations, and the need for compliance to all levels of management. • Participated with senior management in the development and execution of HR strategies and programs that enhance employee job satisfaction, safety, productivity, retention and employee engagement. • Coached managers on best practices to reduce incidence of employee-related issues, handled final settlements clearance and conducted exit interviews. • Demonstrated ability to resolve problems or issues by gathering and assessing information, taking advice and using judgment that is consistent with standards, best practices, policies and procedures. • Directed preparation and maintenance of requisite reports to carry out the departmental functions efficiently and to track strategic goal accomplishment. Issued warning and thank you letters. • Acted as the central point of contact for employee relation issues and concerns. Coordinated with Marketing Department to arrange activities for the employees. • Advised on progressive discipline, ensured a consistent and aligned approach when managing employee relations across the business.
Credit & Collection Quality Circle
Syriatel Mobile Telecom CompanyCredit & Collection Quality Circle
Apr. 2005 - Mar. 2008A channel between Credit & Collection Department and the quality department to update all the department procedures and keep the employee aware of the new updates
Credit Control & Analysis Representative
Syriatel Mobile Telecom CompanyCredit Control & Analysis Representative
Dec. 2004 - Mar. 2008Monitoring the customers credit limit on a daily basis, and contacting them either via sms or phone call
Translator- editor
Syrian Arab News Agency (SANA)Translator- editor
May. 2004 - Dec. 2004Interactive Department
Syrian Arab News Agency "Sana"Translator
Oct. 1999 - May. 2004editor in SANA in the Department of Arab and Foreign Agencies. Through this post, I participated in many news conferences of VIPs and ministers visiting Syria. 2003- present Giving private lessons in the English language to Syrian students.
Groups Coordinator
Professional Tours Travel AgencyGroups Coordinator
Jan. 2001 - Jan. 2002


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