Hatch (Jansen Project; Systems Development) - contract extensionConsultant - Technical Writer
Jan. 2019 - Oct. 2019Mississauga, Ontario- Bridge the communication gap between business and IT, by modeling business processes that can be easily understood and communicated by all stakeholders
- Enhance knowledge management (creating, sharing, training, reuse, etc.) by eliminating the need to duplicate process definitions
- Translate complex information into clear, logical and visually appealing content sufficient to generate technical documentation for multiple new technologies developed
- Engage in all phases of the documentation development cycle: planning, research, analysis, information architecture, writing, editing, and testing
- Apply DITA standards and best practices in all content
- Work with a broad team of subject-matter experts to obtain complex information, analyze and verify the accuracy and transform it into high-quality technical documentation for various audiences