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Work Background
CAREDeputy Country Director-Finance and Operations
Nov. 2021Nairobi, Kenya• Provide leadership and direction for CARE Kenya support functions-Finance, Procurement and Admin and IT in line with the strategy and vision.
• Provide strategic oversight of Operations processes and the development of its functions in line with the changing demands and priorities of the Country Office.
• Member of the Country Office Senior Management Team and participate in decision and policymaking on strategic issues including financial health and viability, program quality, program development human resource management, and other organizational priorities and concerns.
CAREFinance and Operations Manager, East, Central and Southern Africa Regional Office
Oct. 2019 - Oct. 2021Nairobi Provide leadership of the unit and oversight of the running of each of the functional areas of Finance, Procurement, Facilities, Administration, Risk and HR in Nairobi Shared Service Unit
People Management of the functional areas in Finance and Operations Effective performance management of all shared services staff ensuring assessment, development and performance management against objectives and agreed competencies
Implement CAREs relevant organizational standards, ensuring compliance across the transaction shared business support services
Ensure that the unit runs effectively and efficiently.
Measure and report on service delivery standards across all business support shared services functional areas
Drive process improvements and operational efficiencies
Oxfam InternationalShared Service Manager
Nov. 2017 - Oct. 2019NairobiTo ensure the provision of effective and efficient shared business support services by providing leadership, management and oversight of the running of each of the functional areas of the customer centric and legally compliant shared services function for all Nairobi based Oxfam business units. Through excellent people management of the functional areas that the centre provides, ensure measurable, cost-effective business support services that are aligned to corporate objectives and priorities. To implement improved business processes with a specific focus on providing value adding support to the business, through transactional aspects of shared support services including Finance, HR, Administration, Logistics contract administration, payroll input, recruitment, health and safety and IT (through dotted line responsibility). To continuously improve the strategic vision and scope, policies, transactional processes and procedures of SSC. Effectively track stakeholder usage of SSC and develop proposals to inform cost allocation schedules. To support effective programme work through the consistent delivery of first class business support service, that consistently delivers its SLAs and meets quality measures. Accountable for the performance of the Shared Services team including their management, motivation and capacity building. Manage the relationships with the various systems providers (HR, IT, Finance, Logistics, Administration) and utilise external networks to adapt and alert the organisation on future legislative changes relating to the various key areas of SSC.
Standard Chartered BankFinancial Reporting Manager, Global Finance Services (GFS)-Standard Chartered Bank
Jan. 2016 - Dec. 2017
Standard Chartered BankManager, Finance Operations-Finance Shared Service Center (FSSC)
Jan. 2015 - Dec. 2016
Standard Chartered BankFinance Operational Risk Manager-Finance Shared Service Center (FSSC)
Mar. 2011 - Dec. 2014
Standard Chartered BankCards Operations and Risk Manager, Card Center
Jan. 2007 - Dec. 2011
Africa Center for Technology Studies (ACTS)Accounts Intern
Sep. 2006 - Dec. 2007
UNDPIntern
Jan. 2006 - Dec. 2006
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