Ninelle Mkhitaryan

Customer Experience Manager @Native Teams

IllustratorCustomer Retention SpecialistChat SupportCopywritingTechnical TranslatorFigmaAdobe PhotoshopCustomer ResearcherGraphic DesignerTranslatorResearch Assistant🐦 DesignConsultingComplaint Resolution SpecialistProofreaderEditorCase ManagerLive ChatService Quality ManagerCustomer Success ManagerHelp Desk SupportClient Relations SpecialistCustomer Care SpecialistAdobe IllustratorAssistantTechnologyCustomer ServiceITCustomer successAccount manager

Ninelle Mkhitaryan is the Customer Experience Manager at Native Teams, where she excels in driving customer satisfaction and loyalty. With over 8 years of experience in customer relations, she has a proven track record of implementing innovative strategies that enhance client engagement. Ninelle is passionate about creating seamless experiences and is known for her empathetic approach to problem-solving. Outside of work, she enjoys hiking and exploring new cuisines.

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Customer Service

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Work Background

B2B Customer Experience Manager

Native TeamsB2B Customer Experience Manager

Nov. 2024Armenia

Client Success Specialist

Sentium ConsultingClient Success Specialist

Jul. 2023 - Mar. 2024

Customer support advocate

ServiceTitan ArmeniaCustomer support advocate

Sep. 2022 - Apr. 2023Armenia

Customer Success Specialist

UCRAFTCustomer Success Specialist

Nov. 2019 - Jul. 2022

Content Writer

Evasa Media SMMContent Writer

Mar. 2019 - Oct. 2019

Store Chain manager

GrishkoStore Chain manager

Nov. 2016 - Aug. 2019Armenia

Content Writer

Bomb.amContent Writer

May. 2015 - Aug. 2015

Cashier

GoodCredit UCO CJSCCashier

Aug. 2014 - Oct. 2014

Loan specialist assistant

GoodCredit UCO CJSCLoan specialist assistant

Jul. 2014 - Aug. 2014

Behindert ist man nicht, behindert wird man

Ecole 119, Gymnasium LauchaBehindert ist man nicht, behindert wird man

Sep. 2009 - May. 2010Yerevan, ArmeniaYouth Integration Program for People with Disabilities

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