KarmaPulseFounder Team, Leader & Operations Director
Jan. 2014 - May. 2021México* Part of the original founder team—led the branding and naming of KarmaPulse, conducted market research and fit analysis, and co-created the initial product concept and digital solutions from day one. * Delivered the landmark 2014 FIFA World Cup project with the Mexican Football Federation (FMF): rapidly developed and launched the nation’s first real-time digital fan engagement platform in just 3 months, establishing KarmaPulse’s reputation in sports tech and digital engagement. * Managed critical partnerships with Televisa Deportes, FMF, and Twitter—securing long-term business and data collaborations. * Designed and implemented proprietary social listening tools, including the launch of KarmaMetrics—Mexico’s first NLP-based sentiment analysis software tailored for Spanish-language political and brand monitoring. * Supported high-profile campaigns—political, governmental, and brand—with actionable insight and real-time digital analytics. * Maintained high client satisfaction, consistently achieving a Net Promoter Score of 8.9/10.