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Network Power<100 people
Roles
🧨100%
Consulting
Geos
🇮🇳100%
India
Work Background
DiligenceVaultProduct Consultant
Nov. 2022New York, United States · Remote
Groww, IndiaSenior Product Trainer
Nov. 2021 - Jul. 2022Bengaluru, Karnataka, India- Perseveringly worked with different stakeholders in bringing the LMS 0-1 web based.
- 75+ apprentices and 70% of our floor specialists on other Groww products were trained on capital markets.
- Providing upskilling for over 60% of executives regarding re-did processes and various product lifecycle changes.
- Consolidated different learning materials and guides for preparing and boosting through standard cycles of iterations and adapted ease-of-use testing techniques to scale NPS and CSAT by 70%.
Paytm MoneyAssociate
Dec. 2020 - Oct. 2021Bengaluru, Karnataka, India- Tended to over 20% of Compliance, CDSL, NSE/BSE Grievance, SCORES and CEO mails by giving an adequate resolution with supportive links for references by the issue type.
- Retained more than 450+ customers.
- Assisting Jabalpur & Noida team with their daily work routine.
- Identifying and solving corporate action changes, including P&L computations and buy average more than ~30%.
- Dealt with more than 3% of Social Media escalations (Twitter and Facebook)
ZerodhaExecutive
Sep. 2019 - Mar. 2020Banglore
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