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Work Background
AkimaSr QA Analyst
Jul. 2025 - Jan. 2026United States• Gathered and documented business and technical requirements supporting controlled federal system Reviewed user stories, requirements, and acceptance criteria to ensure complete understanding of sprint deliverables and testing expectations.
• Designed, developed, and maintained functional test cases with full traceability to requirements and definition of done standards.
• Supported SaaS-based healthcare platform enhancements by validating requirements, executing UAT, and ensuring releases met acceptance criteria and customer expectations.
• Implemented and monitored testing activities to assess application functionality, reliability, and overall product quality.
• Identified potential quality issues early, escalating risks and defects to the Scrum team to support timely resolution.
• Fostered strong collaboration with developers, project managers, and security stakeholders to maximize testing value and ensure high-quality releases.
TELUS HealthService Delivery Manager
Jan. 2023 - Jun. 2025United States, Atlanta• Partnered with cross-functional Agile teams to validate user expectations and ensure delivered enhancements met established quality standards.
• Developed SOPs and operational workflows to strengthen consistency, quality control practices, and team performance.
• Supported UAT execution and requirements validation to confirm functionality aligned with business needs and acceptance criteria.
• Produced dashboards, metrics, and quality reporting to provide leadership visibility into service performance and improvement opportunities.
• Championed continuous improvement initiatives across teams while maintaining a collaborative and customer-focused culture.
Georgia Technology Research InstituteResearch Associate II
Jul. 2017 - Jan. 2023• Led functional and end-to-end testing initiatives for mission-critical enterprise applications, ensuring solutions met defined quality standards.
• Developed comprehensive test plans, functional test cases, and regression suites aligned with Agile delivery practices.
• Executed performance and reliability testing, identifying system weaknesses and recommending improvements.
• Maintained defect tracking, root-cause analysis coordination, and validation of fixes with development teams.
• Delivered quality metrics and actionable reporting to assess sprint progress and readiness for release.
• Supported automated testing efforts and contributed to process enhancements that improved testing coverage and reduced recurring Tier 1 defects by 60% in 3 months.
Leidos HealthSoftware Quality Engineer
Jan. 2016 - Jul. 2017United States, Atlanta• Executed functional, regression, and system-level testing to validate integrated software workflows and user expectations.
• Collaborated closely with developers to prioritize defects, retest fixes, and ensure alignment with acceptance criteria.
• Participated in Agile ceremonies, supporting sprint planning, backlog refinement, and release readiness testing.
• Enhanced the organization's quality assurance processes, resulting in a 40% reduction in production risk and improved delivery efficiency.
Morneau ShepellSr Quality Assurance Analyst
Jun. 2013 - Dec. 2015United States• Conducted full lifecycle functional testing for enterprise system implementations, enhancements, and conversions.
• Produced clear QA documentation outlining testing approaches, defects discovered, and recommended resolutions.
• Assessed defect severity and communicated quality risks to project leadership to support timely remediation.
• Led QA status meetings and ensured deliverables met quality standards prior to deployment.
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