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Work Background
Staff
nclStaff
Nov. 2025 - Mar. 2026Assisted guests with tour bookings, inquiries, and onboard sales. Provided detailed destination information and excursion logistics. Delivered high-level customer service in a fast-paced environment. Supported daily operations and coordination with tour providers.
Academic Coordinator
WELLFEM SPA (OTEC)Academic Coordinator
Nov. 2024 - Oct. 2025Managed Client relations and administrative operations. Handled payments, invoicing, service coordination and customer follow-up. Provided post-sale support ensuring client satisfaction. Coordinated programs, enrollments, and service delivery.
Visual Merchandiser
H&M STORE TEMUCOVisual Merchandiser
Aug. 2022 - Oct. 2024Delivered excellent customer experience and contributing to sales growth. Promoted to Leadership Responsibilities within the Store Team. Strategic Visual and commercial planning to reach target revenues. Effective team schedule management and coordination. Organizing and launching new collections according to H&M brand Guidelines and visual identity.
Guide
VIBRASPOT PROJECT, CHILEGuide
Aug. 2019 - Aug. 2022Led hiking groups from Temuco, Chile to Cunco and Melipeuco, exploring different scenic landscapes including: Treks to National Parks, Mountain ascents, Glacier Summits. Responsible for educating guests on: Mountain and hiking safety measures; Emergency protocols. Managed logistic including: Planning safe routes; Arranging health and emergency insurance; Obtaining necessary permits. Led activities focused on: Team bonding and relaxation techniques; Self-awareness and nature connection activities.

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