Gerard Gonzales

Principal Consultant/Mentor

Undergraduate StudentFinance trainerMBAHospitality Consultant🎓 StudentMarketing ProfessorMarketingAccountantProfessorCustomer ServiceConsultingFinanceEducationClient Relations SpecialistChat SupportBusiness OwnerCustomer Care SpecialistBusiness Analyst

Gerard has over 45 years of international management, consulting and training experience in several countries in Asia, America, UK and Europe. Over the last 30 years, he has trained and consulted in the areas of strategic planning and marketing, asset and financial management, organizational development and customer value management with chain and independent hospitality organizations located in Singapore, Malaysia, Indonesia, Thailand, Nepal, France, China and the United Kingdom. He was Adjunct Associate Professor at the Nanyang Business School (NBS), Nanyang Technological University (NTU) for over 25 years, from 1997 till his retirement in June 2022. He taught marketing, service quality and hospitality management at the undergraduate and post-graduate levels and was also active in executive education. He is co-author of a chapter in the book “Business Opportunities in the Philippines” published in 1997 by the NTU and Prentice Hall. Gerard continues to mentor in the Nanyang MBA programme and serves as a volunteer and consultant to social enterprises, elderly care centres and orphanages in Singapore, Malaysia, Indonesia and the Philippines.

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