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Work Background
LanguageLine SolutionsMedical interpreter
Feb. 2026Colombia, BogotáTrained trilingual professional (English, Spanish and French), who bridges the language and cultural gap between patients with limited English proficiency and healthcare providers. Ensure accurate communication in medical settings, adhering to ethics regarding confidentiality, accuracy, and impartiality to ensure safe patient care. Facilitate understanding by converting spoken words between languages, acting as a conduit, clarifier, or cultural broker in hospitals, clinics, via telephone, or video (telehealth).
Solvo GlobalIntake specialist
Sep. 2025 - Feb. 2026Colombia, BogotáPrimary point of contact for new clients or patients entering an organization. Core responsibility : gather initial information, verify details (like insurance or case viability), and seamlessly transition the client into the system. Client On-boarding, Information Verification, Triage & Routing, Scheduling, Worked for the law firm Rubenstein Law, as a Legal intake specialist, screening potential clients for personal injury cases to determine if the firm can represent them or not.
Teleperformance ColombiaCustomer expert operations I
Aug. 2024 - Sep. 2025Colombia, BogotáÀ specialized, entry-to-mid-level customer service role, focused on resolving complex customer inquiries through various channels (voice, chat, email). Combine high-level customer service, proactive problem-solving, and technical product knowledge to ensure a positive, one-touch user. Multichannel Support, Problem Solving, Operational Knowledge, Data Security.
UNIQLO EUROPE LTDTeam leader
Jul. 2023 - May. 2024France, ParisProvided guidance, instruction, and direction to a group of individuals to achieve specific goals, often acting as a bridge between team members and higher management. Worked alongside a team, focusing on project outcomes, motivation, and operational tasks. Providing Direction, Mentorship & Coaching, Monitoring Performance, Conflict Resolution, Reporting to higher departments, Clear Communication, Leadership & Motivation, Delegation, Problem-Solving.
Private ClientsFrench Teacher
Sep. 2021 - Jun. 2023France, ParisPrivate French lessons, either at home or via video conference (Zoom). Teaching, preparation and development of the 4 principal language skills (Speaking, Reading, Writing and Listening), for adults. Reduction of foreign accents and improvement of pronunciation.
Roissy Pays de France agglomérationArqueólogo de campo | Estudiante voluntaria
Aug. 2021 - Aug. 2022Roissy-en-France, Isla de Francia, FranciaFunciones: - Realizar la prospección del terreno designado como yacimiento arqueologico - Excavar y extraer los vestigios arqueologicos encontrados en el yacimiento - Preparar los vestigios para su correcto analisis y clasificación - Registrar en bases de datos los vestigios encontrados y su respectiva categorización Logro: - Identifiqué la estructura defensiva del castillo de Louvres con el proposito de restaurarla dentro del proyecto de preservación del patrimonio cultural francés.
University of Paris I: Panthéon-SorbonneArqueóloga de laboratorio de ceramología
Oct. 2019 - Dec. 2019París, Isla de Francia, FranciaFunciones: - Analizar y describir las diferentes piezas de cerámica encontradas en las campañas arquèologicas realizadas por la universidad - Registrar e inventariar cada pieza en la base de datos de la universidad. - Utilizar la metodología del dibujo técnico para registrar de manera visual los vestigios encontrados por el equipo de arqueologos de campo. Logros: - Logré organizar un alto porcentaje de los vestigios pertenecientes a la universidad en las categorias de cultura, periodo y técnicas implementadas para el desarrollo de cada pieza. - Estructuré la base de datos con el fin de gestionar de manera correcta y eficiente la información facilitando el trabajo de los otros arqueologos.
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