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Work Background
MultiCare Health SystemDirector, Client Services PMO
Dec. 2021 - Jul. 2023Tacoma, Washington, United States- Led the Myriadd Solutions PM team
- Created and fostered genuine team culture from time as Manager, leading culture-trend of the business unit
- Manage project portfolio for the business unit of about 20 concurrent projects - Led adoption of new application, processes, reporting, planning, and support strategy for new business with resource capacity
MultiCare Health SystemManager, Project Principal & Implementations
Jan. 2021 - Dec. 2021Tacoma, Washington, United States- Led the Myriadd Solutions (FKA CareConnect) PM Team
- Led largest-to-date electronic health record implementation for MultiCare to external client-partner in a new state - Included management of multi-million budget, over 250 team members and project managers, and spanned over 14 months - Improved project status over life of project, including navigating multiple waves of the pandemic and complex relationship with client-partner
- Built project management team from one to 16 people over one year
- Included hiring of contributors and managers, coaching, development of processes and procedures, communication and collaboration with other departments
MultiCare Health SystemProject Manager
Jul. 2020 - Jan. 2021Tacoma, Washington, United States- Team member within the Enterprise Project Management Office
- Led project planning and announcement of large, sensitive staff transition impacting five hospitals with vendor, focusing on change management and communications
- Orchestrated IT system-wide response at pandemic start, including managing regional clinical needs, remote staff, and quick application build to support needs
- Dynamically and effectively managed risks, issues and other barriers to project deliverables with team members and project owners. - Intentionally focused on change management and readiness within projects to ensure adoption and implementation are successful for the long-term. - Defined and manage required cross-functional teams, schedules, scope, and capital & operating budgets for projects to ensure they are completed within their bounds.
MultiCare Health SystemAssociate Project Manager
Jan. 2019 - Jul. 2020Tacoma, Washington- Team member within the Enterprise Project Management Office
- Led acquisition and partnership projects which included collaborating with operations, legal, finance, HR, and IT teams to ensure a smooth transition and minimize disruption to operations and patients
NuWest Group Holdings, LLCProject Coordinator
Jul. 2018 - Jan. 2019Tacoma, Washington
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