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Work Background
Paint Associate
AltecPaint Associate
Sep. 2023Burnsville, North Carolina, United StatesWork on truck bodies
Book Author
AmazonBook Author
Jan. 2022
Procurement Operations Associate
AARPProcurement Operations Associate
May. 2018 - Mar. 2025United States• Provides excellent customer service; works with all levels of staff within AARP and external vendors. • Responsible for running various queries for processing invoices, analyzing and addressing issues with invoices that get off track or caught up in the system. • Conduct daily/weekly follow-ups between HUB and BU’s for updates on invoices, requisitions, and supply orders. • Create, monitor and track requisition requests from Corporate Financial HUB email for purchase orders internally • Monitors, tracks and addresses requisitions that stall within the AARP processing system to get the REQ back on track for processing. • Create, submit and track internal supply orders enterprise wide. • Coordinate and track the CTR-PCard for all financial transactions • Provide back-up for PCard Exception Request inbox; monitoring, analyzing and addressing each request as needed. • Monitors, tracks and addresses the Budget Check report each morning and follows up with the appropriate BU to inform and address. • Monitors, tracks and addresses the PCM template inbox, requests, submissions, each morning and follows up with the appropriate BU to address and fulfill all requests. • Provides highly responsible management support by identifying and researching potential problems, questions, and issues related to invoices and requisitions. Recommends and provides alternative solutions for management consideration when appropriate. • Assists in collecting and maintaining pertinent BU contact information/data for HUB Contact database • Assists in articulating policies and processes to appropriate staff while addressing issues with invoices, requisitions, budget checks and PCard exception requests. • Contributes to additional special projects and duties, as needed
Sr. Business Ops Analyst - Multicultural Div.
AARPSr. Business Ops Analyst - Multicultural Div.
May. 2016 - Jul. 2018Washington D.C. Metro Area
Sr Business Operations Analyst
AARPSr Business Operations Analyst
May. 2016 - Jul. 2018Washington DC-Baltimore Area
District Manager
Asheville Citizen TimesDistrict Manager
Jun. 2015 - Apr. 2025Asheville, NC 28801Deliver newspapers to over 100 customers on a nightly rural route Estimate mileage and other expenses related to delivery Manage employees and contracts
Director of Quality Assurance / Customer Relations
Golden Gate Service IncDirector of Quality Assurance / Customer Relations
Jan. 2015 - May. 2016
Web Developer
Robert Half TechnologyWeb Developer
Jan. 2015 - Jan. 2015
Web Technologies
AB-TECH in Asheville, NC 28801Web Technologies
Aug. 2012 - May. 2015Asheville Buncombe Technical Community CollegeWeb design and programming classes - html, html5, css, css3, php, javascript, java, c++, introduction to programming and logic.
Director of Tenant Services / Project Manager
BMS, Building Maintenance Service IncDirector of Tenant Services / Project Manager
Sep. 2010 - Sep. 2014Washington D.C. Metro AreaVirginia Director of Tenant Services for Vornado's BMS (Building Maintenance Service) operating platform which is a $200 Million division of the multi billion dollar REIT. BMS provides facility management and building services to include janitorial, engineering, security, architectural maintenance programs. BMS' sustainability strategy is recognized as an industry leader and provides services to the USGBC's headquarter building in Washington.
Server
Pizza HutServer
Jan. 2009 - Jun. 2009Burnsville, NC 28714Served Customers as they arrived Handled Customer complaints and special requests Provided Exceptional Customer Service
Volunteer
Latino Leaders NetworkVolunteer
Nov. 2007 - Dec. 2020Washington DC-Baltimore Area
RCA
United States Postal ServiceRCA
Apr. 1997 - Aug. 1998Alexander, NC 28701Delivered mail to over 150 customers on a rural route Calculated mileage and other expenses related to delivery Compiled registered mail, delivery confirmation mail, and other special items

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Freelance writer and proofreader for clear, polished text
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