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Work Background
Wordbank LondonProgram Manager
Apr. 2022London, England, United KingdomWordbank is a global marketing localization agency. We help brands research, plan and create content that transcends borders. Through translation, transcreation, copywriting, design and digital marketing, we inspire and engage audiences with international content marketing that works. As a Program Manager I: - Strengthen our service value and ensure a continued focus on excellent customer experience for our account set. - Identify the best processes for our clients and internal efficiency, crafting innovative resource models to meet our client's needs. - Build solid and lasting relationships with our clients as well as create and execute customer care initiatives. - Ensure all SOWs, project-based assumptions, briefs and process documentation are clearly defined. - Identify opportunities to enhance and customize the services we deliver. - Facilitate cross-functional collaboration and manage end-to-end projects.
Jan Towers SolicitorsBusiness Development Executive
Apr. 2021 - Feb. 2022London, England, United Kingdom
ImpaaktFreelance Impact Analyst
Mar. 2021
Team Manila Graphic Design StudioAccount Manager
Sep. 2015 - Sep. 2018Makati, National Capital Region, Philippines
Team Manila Graphic Design StudioAccount Executive
Sep. 2014 - Aug. 2015Manila, Philippines
WTA Architecture and Design StudioGraphic Designer
Dec. 2013 - Jul. 2014Manila, Philippines
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