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Work Background
Business Strategist
FreelanceBusiness Strategist
Feb. 2024San Francisco Bay Area
Senior Customer Experience/Service Designer & Researcher
Bloom Works Public Benefit LLCSenior Customer Experience/Service Designer & Researcher
Jul. 2023 - Jan. 2024San Francisco Bay Area
Senior Customer Experience/Service Designer & Researcher
Rebellion DefenseSenior Customer Experience/Service Designer & Researcher
Oct. 2022 - Jun. 2023San Francisco Bay Area
Business Strategist
Harmonic DesignBusiness Strategist
Sep. 2022 - Oct. 2022San Francisco Bay Area
Business Strategist
SakuuBusiness Strategist
May. 2022 - Jun. 2022San Francisco Bay Area
Business Strategist
FearlessBusiness Strategist
Aug. 2021 - Nov. 2021London Area, United Kingdom
Business Strategist
Tribe ZeroBusiness Strategist
Mar. 2021 - Oct. 2022San Francisco Bay Area
Business Strategist
FromHereOnBusiness Strategist
Mar. 2021 - Dec. 2021London Area, United Kingdom
Head of Customer Experience/Service Design & Research
LovedByHead of Customer Experience/Service Design & Research
Aug. 2020 - Mar. 2021London Area, United Kingdom
Customer Experience/Service Designer & Researcher (Renewable Energy)
ShellCustomer Experience/Service Designer & Researcher (Renewable Energy)
Mar. 2019 - Sep. 2019London, United Kingdom
Head of Customer Experience/Service Design & Research
KainosHead of Customer Experience/Service Design & Research
Dec. 2018 - Mar. 2019London, United Kingdom
Customer Experience/Service Design & Research Coach
FromHereOnCustomer Experience/Service Design & Research Coach
Aug. 2018 - Nov. 2018London, United Kingdom
Head of Customer Experience/Service Design & Research
Sopra SteriaHead of Customer Experience/Service Design & Research
May. 2018 - Jul. 2018London Area, United Kingdom
Business Strategist
OurchestraBusiness Strategist
Nov. 2016 - Jul. 2020London Area, United Kingdom
Founder
SypperFounder
Jan. 2015 - May. 2016San Francisco
Process Design Director
Hansei ConsultingProcess Design Director
Aug. 2013 - Oct. 2016San Francisco
Process Design Manager
Center for Continuous Process ImprovementProcess Design Manager
Apr. 2012 - Aug. 2013San Francisco Bay Area
Technology Program Manager
San Mateo Medical Center & Health SystemTechnology Program Manager
May. 2011 - Apr. 2013San Francisco Bay Area
Software Development Director
Information ServicesSoftware Development Director
May. 2010 - Apr. 2011San Francisco Bay Area
Technology Program Manager
Information ServicesTechnology Program Manager
May. 2008 - Apr. 2010San Francisco Bay Area
Technology Project Manager
Information ServicesTechnology Project Manager
May. 2006 - May. 2008San Francisco Bay Area
Technology Project Manager
Human Services AgencyTechnology Project Manager
Feb. 2000 - Apr. 2006San Francisco Bay Area
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