AmdocsData Migration Analyst
Feb. 2018 - Apr. 2021Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia• Develop migration and deployment strategy with impact assessment of multiple third-party systems for major transformation project consisting of around 12 million customer base.
• Building migration statistics and performance dashboard for each phase of transformation activities and presenting to the major business stakeholders like Revenue assessment team, Finance.
• Develop an automated reporting solution to generate time-critical extracts cater to approx. 46 third-party system, to ensure accuracy and minimal system downtime.
• Hold discussions with the system owners to understand and translate the data mapping from existing multiple billing, ordering, provisioning, rating systems to new consolidated one-stop BSS platform.
• Lead legacy data cleansing activities, involving running ~500 integrity checks on the legacy data to validate the integrity and discuss potential risks and BI solutions with business stakeholders to drive the business decision for minimal customer experience impact.
• Participate and support in testing activities for migrated data: User Acceptance Testing, System Integration testing, Functional testing • Recognized by the client for the client-centric and customer-focused approach