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Work Background
IdeagenPrinciple Solutions Consultant
Mar. 2021
GB Helicopters LtdOPs and Part M Quality Manager
Apr. 2013 - Mar. 2015
TSQ Consultants LtdDirector / Owner
Jun. 2010 - Mar. 2021UK/Global• Providing general consultancy and training in Governance, Risk and Compliance across industries and services Teaching and training Compliance (CMS) Quality Management Systems (QMS) and Safety Management (SMS) within Air Ops and Part M •Providing consultancy services and management assistance in designing and developing management within fixed wing, rotary and maintenance organisations •Emergency Planning, Business Continuity and Risk Manahement training and consultancy services
HM Cabinet Office Emergency Planning Training CollegeAssociate Course Director
Mar. 2007 - Mar. 2009
Ideagen Ltd. (Идеаген ЕООД)Professional Services Consultant/Trainer
Nov. 2006 - Mar. 2021•Provision of aviation & general industry consultancy and training services for Ideagen Ltd (Q-Pulse / Coruson QMS/SMS/IMS/GRC software provider)
Shape AviationDirector Safety
Sep. 2006 - Sep. 2010
Thomas CookDirector Safety & Quality Assurance
Mar. 2004 - Jul. 2006•Provided Board level oversight of Flight Ops, Maintenance (145 and M), Ground Operations and Crew/Ground Staff Training activity with regard to QMS and SMS activity •Directed redevelopment of Quality Management Systems, Safety Management Systems, Flight Safety, Emergency Planning, Business Continuity and Contingency Planning activity both within the airline and interfacing across the Thomas Cook UK Group, liaising also with European counterparts as part of the larger Thomas Cook AG business •Designed and delivered Quality Management, Safety Management, Emergency Planning and Business Continuity training packages within the airline and across the UK Group, assisting in the design and delivery of successful multi-business test programmes within the Group. •Acting as Business Risk Champion in co-ordination with TCUK Group in order to identify areas of risk and develop suitable and adequate BCP responses, including improvement of business and operational threat assessment processes flexible enough to deal with current political/security environment •Introduced area Quality, Safety Management and BCP systems at business unit level for Customer Services, Operations, Flight Operations, and Pre Ops/Crewing •Achieved operational cost reductions of 30% across department activity while increasing scope of safety management activity to include Security and Health & Safety programmes
JMC AirlinesHead Of Safety & Quality
Jan. 2001 - Dec. 2004•Achieved board level redefinition of Quality and Safety policy for all areas of operation, including successful CAA approved expansion of safety management systems, assuming responsibility for Emergency Planning and Business Continuity processes •Achieved completion of 3 CAA audits with no Level 1 findings •Successfully developed and integrated Incident Management software into business working closely with suppliers and business managers, including provision of training packages and delivery of training to all incident management staff •Reduced incident response times by 30% through redefining IT requirements, communication processes and operational procedures for Gold and Silver teams •Reduced Emergency Planning and BCP costs by 25% through re-contracting and redefining service levels with suppliers and internal providers – created SPOCs for major contracts and service providers •Achieved 3 successful tests of Incident Response system at airline and group level, with new training and administration processes developed in response to test results •Successfully introduced Operational Flight Data Monitoring software system within Flight Operations/Engineering departments Safety Manager JMC Airlines Ltd
Caledonian AirwaysQuality Manager
Sep. 1998 - Apr. 2002•Successful design, installation and management of JAR OPS 1 required quality system, including auditing of all airline departments and the Subpart M responsibilities for third party contracted maintenance with a small team of part-time auditors. •Gaining JAR OPS AOC approval within 2 month time schedule - during a time of turbulence that saw two changes in company ownership the quality system passed two major in-depth audits by the UK CAA
Caledonian Airways(Acting Manager) Technical Services Coordinator
Apr. 1995 - Sep. 1998Gatwick• Coordinator within and later manager of Flight Technical Services Department responsible for provision of navigation and performance data to flight crew, analysis of route/fuel burn data and airfield acceptability studies for the Flight Operations and Commercial departments. • £250,000 savings achieved with successful installation of a flight planning system into the Operations department to 6 week deadline. • Development of fuel monitoring programme for the A320 fleet, resulting in reduction in fuel costs of £750, 000 across 18 months • Design, installation and management of new Flight Safety system within Flight Operations, including provision of a new database to track ASRs, production of monthly flight safety magazine, and chairing of revitalized safety committee.
Caledonian AirwaysOperations/Crew Control Officer
Jan. 1994 - Dec. 1995Gatwick
Caledonian AirwaysCabin Crew
Jan. 1988 - Dec. 1994
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