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Work Background
DEVTA Knowledge Services Private LimitedCo-Founder
Sep. 2025Gurugram, Haryana, India
CIBCUniversal Banker
Dec. 2024 - Jun. 2025Kingston, Ontario, Canada
kindlife.inData Analyst
Jul. 2023 - Oct. 2023India1) Developed a market basket strategy by assessing purchase patterns and abandoned carts, delivering actionable insights to the marketing team directly resulted in a 5% improvement in conversion rates
2) Improved the recommender model with Python, boosting website sales by tailoring suggestions to purchase history instead of displaying a generic website layout
3) Studied warranty data sets, worked on identifying top reasons for product returns, creating a actionable roadmap for every month to work on the top 5 reasons
4) Audited the customer support team weekly to understand customer pain points, Increased operating efficiency by identifying and solving process gaps
5) Assessed repeat purchase data in top selling categories, used tableau visualize time series data to forecast inventory
Niche Development CorpConsultant
Sep. 2021 - Jun. 2022Edmonton, Alberta, Canada1) Evaluated survey and interview data (450+ responses) through Qualtrics to examine customer attitude and buying intention towards sustainable housing facilities
2) Analyzed current market performance and formulated future expansion strategy for the Vancouver market; provided a cost-benefit analysis and an operating roadmap to decrease costs by 20%
3) Performed Exploratory data analysis and Created a decision tree model to determine nodes providing the highest information gain by comparing various attributes
Micro United Telecom Pte. Ltd.Business Analyst
Jul. 2020 - Jun. 2021Singapore1) Collaborate with sales teams to develop customized communication solutions proposals for clients, including cost estimation, technical specifications, and implementation plans
2) Lead implementation projects for IP-PBX systems, gateways, WiFi networks, and video conferencing setups, ensuring smooth deployment, configuration, and integration with existing infrastructure.
3) Conduct assessments and analysis of client communication infrastructure to identify needs and recommend suitable IP-PBX systems, gateways, WiFi equipment, and video conferencing solutions.
4) Designed interactive dashboards and category-specific reports, leveraged pivot sheets and Tableau to visualize data sets, delivering insights during weekly founders' meetings
5) Participated in pricing strategies for telecom services based on cost analysis and market trends
Seceon Inc.Market Research Analyst
Jun. 2019 - Jul. 2019Massachusetts, United States1) Collected a database of more than 400 prospective leads to support business development in early stages of company
2) Secured three qualified leads of managed service partners considering to provide MSS offering based on AiSIEM solutions
3) Created customer personas by running surveys and gave insights about optimizing client retention
4) Improved social media presence by increasing website visits and generating an additional one thousand followers on linkedin
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