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Work Background
Boston Lifestyle VendingOwner
Oct. 2022 - Jan. 2026
CarGurusSales Operations Analyst
Jan. 2021 - Oct. 2024Cambridge, MACollaborate with cross-functional teams to create and optimize processes, toolkits and other resources that improve efficiencies for BPO (Business Process Outsourcing). Lead on-boarding of new projects across various internal teams including Product, Sales, Sale Ops, Marketing and Finance.
CarGurusFinancial Analyst
Mar. 2018 - Dec. 2020Cambridge, Massachusetts, United StatesDeveloped Billing and Operations ad-hoc reports for Senior Management. Collaborated with Accounting team and external audit firm to perform various monthly and quarterly SOX compliance controls. Developed, maintained and executed weekly new business audit of top sales ($100k).
CarGurusCredit Analyst
Jul. 2017 - Feb. 2018Cambridge, Massachusetts, United StatesActed as the liaison between sales/customer relations teams and the customers to handle overdue accounts. Regularly supervised the accounts receivable aging for accuracy and completeness. Ensured compliance with internal controls in accordance with company policy.
ADPDelivery Services Finance Coordinator
Apr. 2008 - Apr. 2017Led daily morning meetings in an effort to identify operational objectives, coordinate workflow and increase efficiency. Scheduled assignments and clearly defines tasks for Drivers/Mail Room Attendees, increasing productivity. Inspected and monitored vendor operations in an effort to ensure client satisfaction and quality assurance. Coordinated interdepartmental support for Production and Service Departments to operate efficiently and meet client needs. Coordinated logistics of payroll delivery service with UPS Strategic Team, ensuring superior customer satisfaction. Assisted the Finance Department in reconciling accounts payables, in an effort to prevent discrepancies and ensure accuracy. Performed quarterly cost analysis of delivery routes, adhering to budget confines and ensuring efficiency.
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