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Work Background
SAPSupport Engineer S/4HANA Cloud
Nov. 2019 - Mar. 2025São Leopold
SAPSAP Mission Control Center Intern
Aug. 2018 - Nov. 2019São LeopoldoCRM based Dashboards creation to show relevant information for the Deployment Rooms; Maintenance of MCC Screens; Support MCC Leads with deployment room staffing on CRM and BOOST tool; Maintenance of Premium customers cases, aiming to keep all the cases up-to-date to ensure customer transparency and immediacy of the engagements of all cases under MCC responsibility; Support front office (TQMs, EAs, CoE); KBA creation based on doubts and requests by front office colleagues, which also helped to build a Machine Learning content base for the MCC Activity App; Responsible for MCC Costumer Visits, presenting the MCC for costumers and Labs tour Experiences;
DXC TechnologyEstagiário SAP ABAP
Aug. 2017 - Jul. 2018Campinas e Região, BrasilDevelop AAP programs for auditing, participated in implementation projects, improvements and maintenance of SAP systems.
CPFL EnergiaAnalista de serviços de TI
May. 2013 - Jan. 2016Profissional de TI com experiência em análise, migrações, integrações e manipulação de banco de dados, levantamento e análise de requisitos e implantação de sistemas. Desenvolvimento de aplicações e novos produtos de tecnologias para rede de correspondentes bancários.
Prefeitura Municipal de CampinasEstagiário
Jun. 2012 - May. 2013Estagio em análise de sistemas.
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