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Work Background
Aster Building Services LtdTechnical Sales Engineer
Jul. 2024 - Apr. 2025Hartley Wintney, England, United KingdomSpecialists in Heating, Ventilation, Air Conditioning (HVAC), Air Source Heat Pumps and Refrigeration:
- UKATA Asbestos Awareness Certificate 16 July 2024 (expiry Tuesday 15th July 2025).
- PowerPoint Presentation regarding Air Source Heat Pumps developed and presented on 12 August 2024 to a £10M turnover business.
- Commercial business development via cold, and warm calls, and site visits.
Chasepoint (Pty) LtdChannel Partner (Part-time, hobby Consultant)
Nov. 2014 - Oct. 2016Durban, South AfricaChasepoint specializes in digitalizing a company's Standard Operating Procedures (SOP's), and/or Works Instructions and/or Safe Working Procedures (SWP's) plus digitalizes Corrective Operating Reporting (COR) via an integrated software solution in the cloud (or on your company's own intranet).
As a Channel Partner, I promote and present the Standard Operating Procedure (SOP) module and the Corrective Operational Reporting (COR) module to Decision Makers of medium to large sized companies.
Each SOP, with version control (archived versions can be resurrected) can be set up in multimodal format. In other words, your operators can view/learn their own SOP's in any language, via video, pictures, flow-charts, screen shots of your ERP system etc. on a PC or smart device.
Each SOP can be easily set up as a comprehensive digital document which integrates all your H&S requirements together with your ISO and Quality standards, listing both the risks and hazards relating to that SOP.
Your IP (Intellectual Property) is never lost, even when an employee/operator leaves, because the SOP's relating to his/her role get allocated easily to the incoming person.
The system provides automated reminders and testing (the question & answer sequences are constantly scrambled) so that you and your company are never exposed or at RISK. The system not only provides protection to Managers and Directors, but also imbeds best practice into your organization so that output is maximized, SAFELY and with the best QUALITY, via the system's SOP training/testing and PJO's scheduled within the system.
GaucheAir Air Conditioning ServicesMarketing & Sales Manager
Oct. 2002 - Jun. 2022Durban, South AfricaSupplies and installs major brand HVAC and water heating equipment into residential, commercial and industrial applications (Ensure continuance as Daikin and Carrier's premier dealership in South Africa). General Duties:
Specify, cost and quote to achieve 38% gross profit margins (perfectly acceptable in South Africa) on all major brands such as Daikin, Carrier, LG, Samsung, Midea, Gree, Dunham-Bush, Panasonic, Mitsubishi, York, Trane (+ more).
Types of units included window/wall, console, portable, split, ducted, VRV & VRF air conditioners, dehumidifiers, air purifiers (limited Chiller exposure) and energy efficient hot water heat pumps.
First point of contact to screen all new sales inquiries, selling up to 50% of jobs under R40,000-00 over the phone, site-unseen and for the remaining qualified leads conduct onsite/blueprint inspections.
Automated the minor and major servicing of air conditioners via an online calendar booking link.
Appointed an Internal Auditor, Environmental Committee Member and Incident Commander for ISO14001 (2008).
Attend weekly management meetings and design advertising and compose newspaper editorials when required.
Manage my own installation projects, including their risk assessment, commencement, site meetings, and handovers, in accordance with HSE and ISO14001 requirements.
Advertised, screened, and interviewed certain new employees (Accountants, Store Managers, Technicians, and Installers) and worked with the new accountant to purchase an integrated financial, job costing, operations, and CRM software system.
Troubleshoot newly installed, but problematic, equipment over the phone with customers before unnecessarily dispatching a repair technician.
Assisted some suppliers to showcase their products at relevant Exhibitions.
Evaluate all forms of eCommerce offerings globally for relevance to our marketing efforts and frequently sent out 'major service' reminder emails to our 6,400 customer base achieving a 12% open-rate.
Adecco Personnel ServicesAccount Manager
Nov. 1998 - Oct. 2001England & AustraliaFinancial & Accounting Recruitment (at all levels)
Private PropertyMember
Apr. 1998 - Sep. 1998Durban, South AfricaThis was an internet startup with 2 Partners and is now a well known national Real Estate company in South Africa with global appeal.
Progressive Systems (Pty) LtdFinancial Consultant and Franchise Owner
Jul. 1995 - Sep. 1998Durban, South AfricaSold stock market investing courses and software to Business Owners, Directors or Managers.
ABS Business Systems (Pty) LtdApplications Support Consultant
Jul. 1994 - Jun. 1995Durban, South AfricaSupport Tetra / Chameleon software (similar to Syspro), handling financial, manufacturing and distribution modules.
Anglo AmericanGraduate Trainee - Consolidated Share Registrars
Jul. 1993 - Jun. 1994Johannesburg, South AfricaNew Share issues + IPO's + Transnet bonds
Quincor Portfolio Management Services (Pty) Ltd.Assistant Portfolio Manager
Apr. 1992 - Oct. 1992Harare, ZimbabweProvide optimal investment positions with regard to the Zimbabwe Stock Exchange, Zimbabwe Money Market and Zimbabwe Bond Market for both individual and corporate clients.
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