DiDi FoodSales Ops Sr. Analyst - Project Manager
Nov. 2024BogotáStrategic Project Leadership & GTM: Spearheaded the Go-to-Market (GTM) strategy for City Key Accounts (CKA), orchestrating 10+ cross-functional stakeholders to align commercial, product, and marketing objectives.
Designed end-to-end acquisition and goal-setting frameworks, resulting in a 15% increase in acquisition efficiency and a 95% reduction in launch-critical errors.
Developed strategic budget allocation archetypes to maximize ROI for new brand entries.
Operational Excellence & Analytics: Architected a CRM-integrated efficiency framework that reduced sales force operational workload by 25%, shifting the team's focus from manual tasks to strategic growth.
Built advanced analytics suites to monitor commercial routines and set optimized targets, driving a culture of data-backed performance and accountability.
Led "always-on" data intelligence initiatives to identify process bottlenecks and execute agile adjustments in real-time.