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Work Background
Key Account Manager - AVS
AmazonKey Account Manager - AVS
May. 2025Dubai, United Arab Emirates- Managing the end-to-end success of strategic brands on Amazon by building and executing tailored, data-driven growth strategies. - Analyzing customer behavior, traffic, conversion, and operational metrics using internal analytics tools to identify opportunities and optimize performance. - Collaborating with cross-functional teams across retail, supply chain, content, and advertising to implement scalable, tech-enabled solutions for our AVS vendors. - Enhancing customer experience by optimizing product detail pages, availability, and media execution to improve discoverability and conversion
NetSuite Territory Manager
OracleNetSuite Territory Manager
Jul. 2024 - Feb. 2025Dubai, United Arab Emirates- Driving sales and growth by securing new opportunities in the UAE, leveraging NetSuite's AI-driven solutions to scale and improve ROI for clients. - Managing the full sales cycle from lead generation to closing, using data-driven insights and AI tools (ZoomInfo, Co Pilot, LinkedIn Sales Navigator) to optimize prospecting and ensure a smooth transition to implementation with stakeholders. - Building & maintaining strong relationships with C-level executives and decision-makers, enhancing client retention and delivering long-term value through data-backed metrics. Collaborated with the Value Management team for ROI analysis and tailored solutions. - Focus and staying updated on the hospitality and real estate industry trends, market conditions and competitive landscape, tailoring cloud ERP solutions to meet industry-specific needs. - Managing post-sales accounts to ensure smooth implementation and reduce retention risks. Used a phased approach to align with customer goals, resolve issues, and identify upsell opportunities. - Collaborating with marketing, customer success, and product teams to deliver customized solutions aligned with industry trends, driving client engagement.
Channel Account Manager
OdooChannel Account Manager
Nov. 2021 - Jul. 2024Dubai, United Arab Emirates- Accelerated Odoo adoption by enhancing the value proposition for C-level executives and stakeholders through data-driven analysis and tailored solutions. - Managed a pipeline of 120+ clients in the GCC region, driving satisfaction and retention through short- and long-term expansion plans. Achieved 90%+ YoY account growth using Odoo's apps, PaaS, and client services. - Co-led a 5-member task force to create impactful success stories, collaborating with sales and marketing to drive engagement and ROI. - Coached 8+ new hires on customer success and account management, emphasizing data-driven decision-making and key metrics for success. - Led 3 junior team members, ensuring alignment with performance metrics, industry trends, and retention strategies while fostering a high-performance culture.
Co-Founder
DistroCo-Founder
Jan. 2021 - Dec. 2021Cairo, Egypt- B2B platform that facilitates order processing and communication between restaurants and suppliers. Better order management for restaurant owners, procurement managers, and chefs by reducing cost and time - Bootstrapped our way to developing the idea and managed to build the MVP with the must-have features based on market research and with the help of the willing early adopters. - Pitched the idea to several accelerators and investors but the project was discontinued due to failure to raise the funds needed to operate and develop the app further.
Military Service
Egyptian Armed ForcesMilitary Service
May. 2020 - Jun. 2021
Business Development Executive
Raseedi AppBusiness Development Executive
Sep. 2019 - Jun. 2020Cairo Governorate, Egypt- Explored new revenue streams and opportunities to expand while getting product/market fit - Handled all our external partnerships - Prepared extensive Telecom data reports - Lead on a credit scoring project in partnership with a leading BNPL platform.
Property Consultant
OWH PropertiesProperty Consultant
Aug. 2019 - Jun. 2020Cairo Governorate, Egypt- Part-time work post-graduating and throughout my military service - Generating leads and closing deals across various residential and commercial projects across Egypt. - Managing our existing client's Real Estate investment portfolios and acting as their advisor.
Marketing Intern
Schneider ElectricMarketing Intern
Jun. 2016 - Jul. 2016Cairo Governorate, Egypt- Rotated around several departments, with a focus on Marketing.
Business Development Associate
Formica Group EuropeBusiness Development Associate
Jun. 2015 - Aug. 2015Cairo Governorate, Egypt

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