Digital SurveyingOperations Manager
Aug. 2010 - Jan. 2012Scope of Duties:
The Operational Manager is responsible for the overall management and performance of all business units. Plan, direct and coordinate the current and forthcoming projects of the Company. Manage some aspects regarding the business including its activities and the relationship between its unit managers, employees and clients.
The Key functions and responsibilities:
1. Overall management and responsibility for subordinate managers
2. Management of and allocation of staff and equipment. (Operations
3. Client liaison and problem resolution.
4. Financial performance and management of business unit.
5. Administering and formulating pricing policy for INS services.
6. Do monthly cost analysis of all business units.
7. To ensure that all managers have the necessary skills assistance and resources
8. Ensure all key functions and responsibilities of sub Managers are carried out and completed in full. To provide all necessary technical support to managers and subordinates, To contribute to uphold, maintain and implement company policy and procedures at all times. 10. Overall responsibilities for client contract and liaison including upholding high levels of customer satisfaction and service, preparation of proposals and policies, for quality of services and quality of policies and procedures, Completion and overall approval of the QHSE documentations, management of financial performances of business units, analysis of Job viability and business unit profitability,management of administrative and technical procedures, employees, trainees and subordinates technical skills.
11. Responsible for general well being of employees and subordinates In conjunction with human resources management of staff allocation of new recruits, Assisting in development and implementation of new business opportunity in Africa, Europe, Middle East, Russia/ Eastern Europe, Preparation of proposals & quotations for submission to client, Overall responsibility for inventories and stock.