OILWELL7.comBusiness Development Manager
Sep. 2013 - Jul. 2016diplomatic quarter- Holds overall accountability for plan sponsor relationships within assigned
book of business, including client retention, client overall satisfaction as
measured by external and internal feedback sources and client growth and
profitability .
- Deliver proactive account management, including; understand client goals &
objectives, implement a strategic relationship management process, develop
and maintain client specific business plans, broaden the client relationships,
assist with plan sponsor in managing fiduciary responsibilities, ensure client is
aware of the Company service capabilities and identify opportunities to
increase assets under management .
- Led sales calls with team members to establish sales and customer retention
goals.
- Negotiated and closed contracts with Fortune 130 companies, including
National Bank , Fransi Bank and Ernst&Yung.
- Generated monthly and annual sales reports.
- Created and directed sales team training and development programs.
- Resolved customer complaints by exchanging merchandise, refunding money
and adjusting bills.