Angelo's TavernaGeneral Manager Operations
Mar. 2013 - Oct. 2024Denver, Colorado, United States*Modernized a beloved 50-year-old Denver restaurant, preserving its reputation while improving service, operations, and overall guest satisfaction.
*Drove consistent year-over-year sales growth, propelling the restaurant into a $5M/year business through strategic operational improvements and customer-centric initiatives
*Established a benchmark of success as the Flagship restaurant in the company, allowing for the creation of new 9 stores across Colorado
*Optimized financial performance, achieving daily goals for cash flow, revenue growth, cost of goods sold, labor, and other operating expenses
*Built and led a core team of 50+ employees, mentoring dozens more over 11 years to foster professional growth and strong team performance.
*Designed a menu balancing chef creativity with neighborhood favorites, leveraging the open kitchen concept to create immersive dining experiences.
*Implemented an Employee Enrichment Program, promoting an inclusive culture, reducing turnover, and maintaining a positive workplace environment.
*Collaborated with the Department of Public Health, enforcing strict sanitation and safety standards to ensure a secure dining environment
*Spearheaded hands-on training seminars for Front of House staff, enhancing knowledge of wine, spirits, and food service excellence.
*Curated a dynamic beverage program, featuring innovative cocktails and a thoughtfully selected range of approachable and unique wines.