Nicole Bernales

Paralegal @B2B Funding

Data Entry SpecialistData EntryLive ChatChat SupportCase ManagerCustomer ServiceCall CenterParalegal⚖️ Legal

I’m a paralegal with 8+ years of experience, but more than that, I’m someone who genuinely cares about helping people navigate overwhelming legal situations. I’ve worked in fast-paced environments managing high case volumes, supporting attorneys, and communicating directly with clients - often during stressful moments in their lives. I’m known for being adaptable, resourceful, and highly organized, especially in remote settings where accountability and communication matter most. I enjoy building systems, improving workflows, and being part of teams that value collaboration, flexibility, and purpose.

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Work Background

Paralegal

B2B Puerto RicoParalegal

Legal Assistant

Watts Law FirmLegal Assistant

Feb. 2024 - Dec. 2024

Legal Assistant

Watts Guerra LLPLegal Assistant

Jun. 2022 - Dec. 2024San Antonio, Texas, United States

Team Supervisor

Records On TimeTeam Supervisor

Mar. 2021 - Jun. 2022Hato Rey, PRBegan as a record retriever in March of 2021 and was promptly promoted to a supervisor position in October. Duties included records retrieving, such as sending out requests, obtaining records, troubleshooting and problem-solving skills and discovering discrepancies with financial and medical providers. Responsible of overseeing 10 team members, produce performance reviews on a monthly basis, coach and mentor, meet deadlines, and approve work hours. Create procedures as well as developing more efficient protocols and strategies.

Legal Assistant

Johnson Law GroupLegal Assistant

Apr. 2019 - Feb. 2021Lima, PeruSuccessfully managed products liability dockets. Accountable for client management and docket quality control. Evaluated case acceptance and rating criteria as applied to existing dockets and individuals; handled statute of limitations analyses; determined whether a client’s claim merited initiating the procedural steps necessary for litigation; assembled documentation and medical proof needed for a case to be filed, referred, or presented for settlement.

Legal Assistant

Kuvara Law FirmLegal Assistant

Feb. 2018 - Aug. 2018San Rafael, California, United StatesOversaw multiple cases, gathered all required information, presented it to the legal committee, prepared routine legal correspondence and memoranda for partners; determined whether a claim met the minimum requirements to begin litigation, handled costumers and addressed their concerns as well as kept them updated of their case’s status; and prepared departmental contracts for attorney approval.

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