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Work Background
Kraft HeinzGBS Senior Analyst People & Performance
Sep. 2024 - Oct. 2025Ciudad de México, MéxicoHR Metrics & Reporting
- Managed HR metrics across all GBS zones.
- Generated executive reports on turnover, recruitment, compensation, performance, and engagement.
- Developed HR dashboards (Power Query, Power BI) to track HR metrics.
- Consolidated OPR process data and provided insights (9-box analysis).
- Supported People Committee routines for GBS and local leadership teams.
Data Integrity & Systems
- Ensured accuracy, integrity, and security of HR data.
- Managed Workday HRBP transactions (hires, promotions, transfers, terminations).
- ed Workday cleanup and process standardization to improve data quality.
- Conducted continuous Workday audits (cost centers, salaries, levels, among others).
- Audited retro-terminations for compliance.
- Created checklists and controls for audit readiness.
Process Optimization & Continuous Improvement.
- Supported all teams as a Center of Excellence (COE).
- Aligned key processes to ensure quality and timely delivery.
- Coordinated P&P processes to align with Workday.
- Tracked performance bonus achievement for annual scores and payments.
- Managed and supported HR Operations core team for compliance and progress.
- Collaborated with global HRBPs and managers to share best practices.
Talent Management & Onboarding
- Partnered with Talent Management to review, align, and set project plans; led monthly updates.
- Coordinated onboarding processes end-to-end across teams.
- Hosted onboarding sessions for new hires to complete Workday fields and provide system introduction.
- Tracked surveys, development conversations, IGP, engagement, and talent profiles.
Projects & Initiatives
- Supported as PMO for HR Team Operations.
- Launched and coordinated Equity Program in GCC Mexico as ambassador and logistics lead.
- Coached and trained global peers and leaders on KHC global processes.
PepsiCoGBS HR Sr Analytical Analyst/ GGF Org Efficiency - Analytics
Feb. 2022 - Aug. 2024Mexico City, MexicoHeadcount & Workforce Planning
- Maintain monthly headcount and track projected growth.
- Align global headcount reporting with executive changes and audits.
- Support Finance with people management data.
Data Quality & Reporting
- Audit HR data credibility and improve efficiencies.
- Standardize and centralize HR reporting across global teams.
- Track key metrics (promotions, attrition, retention).
- Align KPIs and targets globally in a single “one-stop shop.”
Dashboards & Analytics
- Partner with HR stakeholders to design and deploy meaningful dashboards.
- Deliver new reports to measure KPIs and drive data-based decisions.
- Enhance dashboards with predictive analytics via Visier.
- Provide HRBP guides to improve dashboard reliability.
Training & Enablement
- Develop training so stakeholders can access and use dashboards effectively.
- Train 200+ Latam employees on Excel for daily work improvements.
Process Optimization
- Explore better ways of working by reducing inefficiencies.
- Standardize local HR reporting using global insights.
- Support audits of new organizational structures and capability models.
Projects & Initiatives
- Lead monthly executive summaries for HR leadership.
- Create dashboards to audit and track Colombia’s sales force, improving efficiency and quality of life.
- Co-lead “We Digital” GBS Pilot: assessments, dashboards, findings, and digital evolution planning.
- Lead Recognition Squad for “We Digital” GBS: align milestones, risks, and benefits.
MicrosoftHR Data Management Analyst
Sep. 2020 - Oct. 2021MéxicoDocument Management & Compliance
- Established a new document management area to control and manage all HR documentation.
- Designed workflows to maintain SLAs and coordinated physical document delivery under privacy policies.
- Directed internal and external quality audits.
- Maintained security trackers with document status using Excel macros and formulas.
- Created weekly processes and metrics to ensure visibility and 100% process completion.
Digital Transformation & Employee Experience
- Spearheaded digital transformation projects across Latam.
- Led employee onboarding initiatives to enhance experience.
- Coordinated onboarding for interns, ensuring compliance and smooth integration.
Process Improvement & Automation
- Analyzed HR processes and implemented changes for efficiency.
- Provided automation solutions using Excel macros and other tools.
- Developed workflows to improve customer service and CRM processes.
- Delivered continuous feedback to optimize HR operations.
Customer Service & Engagement
- Managed customer service through CRM systems.
- Mapped new workflows to improve customer experience.
- Supported onboarding sessions and ensured auditable Workday fields were completed.
Key Achievements
- Drove digital transformation in Latam.
- Successfully managed documentation for 4,500 employees monthly with 90% accuracy.
- Oversaw onboarding for 4,500 employees monthly, ensuring smooth processes.
- Delivered Internship Onboarding Program Latam 2021 with 98% incident-free completion (supporting 100+ interns in 2 months).
HenkelHR Direct Intern
Aug. 2019 - Aug. 2020MéxicoReporting & Automation
- Executed lifecycle projects by creating reporting and automated tools.
- Developed a tracking system to control revenue, enabling weekly monitoring and error localization.
- Connected tracking systems to dashboards for visualization by team, country, and HR Direct.
Customer Service & Project Leadership
- Reinforced project leadership by creating and driving solutions.
- Handled customer service through CRM tickets and calls.
- Provided effective tracking functions to ensure data quality and accuracy.
- Collaborated with teams to establish continuous process improvements.
HR Transactions & Systems
- Carried out SAP transactions including registrations, terminations, promotions, salary increases, awards, and information updates.
- Experienced in managing SAP infotypes.
Key Achievements
- Lifecycle Management: Created the “Ticket Dispatcher” project, stabilizing KPIs and optimizing daily tasks with structure and speed.
- Learning Management: Built a database to register courses more efficiently.
- Contact Center: Developed tracking systems to control employee follow-ups, mapping end-to-end processes for future use.
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